Please Help - Wierd Problems with Google

[pookani222]

1. Everytime I go to any gmail related link this page comes up: http://i43.tinypic.com/2z68jr5.png Gmail worked for me until I did a clean install of winodows 7 on my computer. As a result, I think I am missing a program/plug in that is used by gmail to operate normally. Could somebody please help me on getting gmail to work?
I have tried this on Internet Explorer and Mozilla Firefox.


2. Also, google in general isn't working for me since I did a clean install of windows 7. When I seach something in google, something totally random will come up which is not related to what I was searching.

I do not think I have a virus seeing as I just did a clean install of windows 7 yesterday, but I am doing a complete system scan with malwarebytes anyways.

Please help!

 

[thathagat]

Also, google in general isn't working for me since I did a clean install of windows 7. When I seach something in google, something totally random will come up which is not related to what I was searching.

I do not think I have a virus seeing as I just did a clean install of windows 7 yesterday, but I am doing a complete system scan with malwarebytes anyways.

Please help!

google redirection is not a normal thing... scan with...
hitman pro http://www.surfright.nl/en
sas http://www.superantispyware.com/
these besides mbam that you are scanning with

 

[pookani222]

Also, google in general isn't working for me since I did a clean install of windows 7. When I seach something in google, something totally random will come up which is not related to what I was searching.

I do not think I have a virus seeing as I just did a clean install of windows 7 yesterday, but I am doing a complete system scan with malwarebytes anyways.

Please help!

google redirection is not a normal thing... scan with...
hitman pro Home - SurfRight
sas SUPERAntiSpyware.com | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
these besides mbam that you are scanning with

Thank you, currently scanning with:

- avira antivir
- malware bytes
- super anti-spyware
- hitman pro

 

[pookani222]

Super anti-spyware found 3 tracking cookies which I have now gotten rid of. Other than that, the other programs I used to scan did not pick up anything.

My problem still persists, any tips?

 

[thathagat]

hmmm......
1.tracking cookies are irrelevant
What are tracking cookies and should they concern me?
2.

gmail related link

can you open gmail ?
this one.....https://www.google.com/accounts/Ser...zpwhtygjntrz&scc=1&ltmpl=default&ltmplcache=2

if not try this one
https://www.google.com/accounts/Ser...tygjntrz&scc=1&ltmpl=ecobh&nui=5&btmpl=mobile

 

[pookani222]

hmmm......
1.tracking cookies are irrelevant
What are tracking cookies and should they concern me?
2.

gmail related link

can you open gmail ?
this one.....https://www.google.com/accounts/Ser...zpwhtygjntrz&scc=1&ltmpl=default&ltmplcache=2

if not try this one
https://www.google.com/accounts/Ser...tygjntrz&scc=1&ltmpl=ecobh&nui=5&btmpl=mobile

I can't open any of those links

 

[pookani222]

Just thought I would add, but when I try searching through google via the built in search bar in the top right hand side of mozilla, this window comes up:

http://i41.tinypic.com/144d0mo.png

(the link that it tells me to go to is not even valid).

 

[thathagat]

1.check your host files
2.btw where did you get your win 7 from ?

 

[pookani222]

1.check your host files
2.btw where did you get your win 7 from ?

What do I do with the host files? (sorry I'm not very tech-smart).

I got windows 7 from best buy, it was not torrented.

 

[thathagat]

1.check your host files
2.btw where did you get your win 7 from ?

What do I do with the host files? (sorry I'm not very tech-smart).

open notepad(as admin if using uac)-click file-open new-in file name copy/paste C:\Windows\System32\drivers\etc\hosts

also:
d/l dr web cureit and try scanning with it too
Dr.Web CureIt! — download free anti-virus! Cure viruses, Best free anti-virus scanner!

 

[pookani222]

1.check your host files
2.btw where did you get your win 7 from ?

What do I do with the host files? (sorry I'm not very tech-smart).

open notepad(as admin if using uac)-click file-open new-in file name copy/paste C:\Windows\System32\drivers\etc\hosts

also:
d/l dr web cureit and try scanning with it too
Dr.Web CureIt! — download free anti-virus! Cure viruses, Best free anti-virus scanner!

Thank you for the pictures but what I am actually supposed to do by checking the hosts

 

[thathagat]

Thank you for the pictures but what I am actually supposed to do by checking the hosts

hosts files:
at times malware maps host because the hosts file represents an attack vector for malicious software. The file can be hijacked, for example, by adware, computer viruses, trojan horse software, and may be modified to redirect traffic from an intended destination.Certain malware edit the HOSTS file so that when a user attempts to access a certain legitimate Web site, the browser is instead redirected to a malware site.

check to see if any entry related to google etc is there or not ..post a screen shot

 

[pookani222]

Thank you for the pictures but what I am actually supposed to do by checking the hosts

hosts files:
at times malware maps host because the hosts file represents an attack vector for malicious software. The file can be hijacked, for example, by adware, computer viruses, trojan horse software, and may be modified to redirect traffic from an intended destination.Certain malware edit the HOSTS file so that when a user attempts to access a certain legitimate Web site, the browser is instead redirected to a malware site.

check to see if any entry related to google etc is there or not ..post a screen shot

Here is a picture of the hosts file (all the same IP so yes I think it has been hijacked?)
http://i44.tinypic.com/vzwoox.png

Also, I just wanted to say thanks for helping me out so far

 

[seppe]

Yes, it has been hijacked.
Yust delete all those lines with links to the fake google site. This will help you go to google again.
The question remains, which program caused all this.

 

[thathagat]

Here is a picture of the hosts file (all the same IP so yes I think it has been hijacked?)
http://i44.tinypic.com/vzwoox.png

hi... open hosts with notepad as earlier and delete the google and yahoo related entries ....see the screen shot

try gmail.......

 

[pookani222]

Yes, it has been hijacked.
Yust delete all those lines with links to the fake google site. This will help you go to google again.
The question remains, which program caused all this.

Here is a picture of the hosts file (all the same IP so yes I think it has been hijacked?)
http://i44.tinypic.com/vzwoox.png

hi... open hosts with notepad as earlier and delete the google and yahoo related entries ....see the screen shot

try gmail.......

I can't delete the google and yahoo related entries. Here's basically what happens:

1. I try to save
2. A window comes up AUTOMATICALLY asking me where on my computer I want to save
3. I choose the same location as the host file
4. It says I don't have permission, I need to be admin (BUT I AM A ADMIN).
5. So I try to overwrite the original host file and a message comes up saying "access denied"

 

[thathagat]

hi....right click notepad from starup menu and select.....run as administartor the rest remains as mentioned earlier.

 

[pookani222]

I can't =/

 

[pookani222]

Thank god!! I used the option: restore from a previous version and it worked! Google works perfectly fine for me now! Thank you very much!

 

[thathagat]

Thank god!! I used the option: restore from a previous version and it worked! Google works perfectly fine for me now! Thank you very much!

great.....

but do scan with dr web cureit and hitman pro once again and change your passwords too.You need to seriously look at your security setup once again

regards thathagat