STOP 0x4E info:
BSOD Index
Unfortunately, The Windows Debugging Tools aren't able to access symbols for your operating system files (in particular NTOSKRNL.EXE / NTKRNLMP.EXE / NTKRNLPA.EXE / NTKRPAMP.EXE) from the Microsoft Symbol Server - so that makes debugging them difficult if not impossible.
Please do the following (this won't affect the troubleshooting of the current issue):
- activate/validate the Windows installation at
Genuine Microsoft Software
- run sfc.exe /scannow to replace any problem files
- open a support incident with Microsoft to see if they can fix the missing symbols issue (
Windows 7 Solution Center )
- If that doesn't fix it, then wipe the hard drive and reinstall Windows
- don't use "leaked"/torrent builds
So, we'll have to do this the old fashioned way....
First, please run this free memory diagnostic:
Memory Diagnostics (read the details at the link)
Then, please remove or update these older drivers that were loaded at the time of the crash. It is my opinion that these drivers are so old that
they are to blame for the issues that you have.
Don't use Windows Update or the Update drivers function of Device Manager when updating them..
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall
OR remove:
How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page:
Driver Reference
- - Driver manufacturer links are on this page:
http://www.carrona.org/drvrdown.html
Here's the older drivers. Please pay particular attention to any dated
2007 or earlier:
Code:
bb-run.sys Tue Nov 04 19:45:11 [U][B]2003[/B][/U] - Promise disk driver accelerator - http://www.carrona.org/dvrref.html#bb-run.sys
DontGo.sys Tue Jun 29 02:25:24 [U][B]2004[/B][/U] - Promise Removable Disk Control - http://www.carrona.org/dvrref.html#DontGo.sys
L8042pr2.Sys Wed Dec 17 14:38:10 [U][B]2003[/B][/U] - Logitech Mouse driver - http://www.carrona.org/dvrref.html#L8042pr2.Sys
LMouFlt2.Sys Wed Dec 17 14:38:27 [U][B]2003[/B][/U] - Logitech Mouse Filter driver - http://www.carrona.org/dvrref.html#LMouFlt2.Sys
PROCEXP113.SYS Mon Nov 03 16:14:13 2008 - Sysinternals Process Explorer driver - http://www.carrona.org/dvrref.html#PROCEXP113.SYS
smwdm.sys Mon Mar 28 10:19:36 [U][B]2005[/B][/U] - SoundMAX Integrated Digital Audio driver - http://www.carrona.org/dvrref.html#smwdm.sys
ulsata2.sys Sun Mar 12 22:30:27 [U][B]2006[/B][/U] - Promise SATAII150 Series Windows Driver - http://www.carrona.org/dvrref.html#ulsata2.sys
Summary of the BSOD:
Code:
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Debug session time: Wed Mar 17 05:25:58.822 2010 (GMT-4)
System Uptime: 1 days 15:18:11.021
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
BUGCHECK_STR: 0x4E_99
