Please help with FB problem

[bigseb]

I hope someone here can shed some light on this. My wife's facebook profile/homepage/whatever-you-call-it only shows a white screen (see attached). We don't have a clue how to fix this and FB's help is a joke. So far we have tried deleting cache and cookies and updating her profile and account settings to no avail. Browser is FF 4.0.

Anybody?

 

[Solarstarshines]

update your ff they have a update thats probally why

also you check internet speeds to make sure it isnt ff?

 

[bigseb]

I did update FF just now, same thing. And its not our ISP.

Forgot to mention earlier that this has been like this for a few days now.

 

[bigseb]

No-one? All suggestions welcome...

 

[StalkeR]

Tryed to log out and log in again ? Also, check in Safe Mode.

 

[lorddenis]

try a different browser or maybe a different PC. so youll know if the problem is software or somthing on FB.

 

[Qdos]

Have you inadvertently used a content blocker or ad-blocker on Facebook content?

 

[CB]

That situation is quite similar to IE when the security option is set to high.
But for Firefox, I have no idea. Its security tab don't say much.

 

[bigseb]

Its the same one all our PC's, and only with her account. Mine is fine. I had something like this too a while back. Lasted for a few days then it was fine again. Hers has been going on for 2 weeks now...

I can't believe no-one else has had this. Really frustrating...

 

[StalkeR]

I think that the problem is not from you, but from FB.

 

[bigseb]

I think that the problem is not from you, but from FB.

I think that too. Problem: Facebook help is rubbish. Their FAQ's don't help and their forum won't let me post anything...

 

[Britton30]

I think that too. Problem: Facebook help is rubbish. Their FAQ's don't help and their forum won't let me post anything...

FB is rubbish. Delete all accounts and be free.

 

[StalkeR]

I think that too. Problem: Facebook help is rubbish. Their FAQ's don't help and their forum won't let me post anything...

I think that there is nothing to worry about... I expect that to be solved automaticly from Facebook.

 

[bigseb]

I think that too. Problem: Facebook help is rubbish. Their FAQ's don't help and their forum won't let me post anything...

I think that there is nothing to worry about... I expect that to be solved automaticly from Facebook.

How prophetic your words are. Saturday she logged in and it worked...

 

[StalkeR]

:devil2: :roflmao:
Glad to hear that it's ok.

 

[bigseb]

Aarrgh... its back. Only now its worse. None of our three PC's will show whats on FB (only on FF though, IE works) What we see is this:



LinkedIn doesn't work either. Ok, the home page works but I can't view anyones profile, or see who has viewed mine. It just shows this. This is for both FF and IE:



Help please!

 

[A Guy]

Try running FF in it's own Safe mode

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

If no help, try in Windows Safe Mode with Networking. If it works there, try it with a clean start to see if something is conflicting.

A Guy

 

[bigseb]

Try running FF in it's own Safe mode

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

If no help, try in Windows Safe Mode with Networking. If it works there, try it with a clean start to see if something is conflicting.

A Guy

Hey thanks! FB is working fine now LinkedIn better, still not perfect though. +1 for you!

 

[A Guy]

So what exactly worked for you? And did it help you track down a conflict? A Guy

 

[Borg 386]

One of my wife's friends was having a similar problem with her FB. I went to look at it, turns out that she had NoScript installed & wasn't allowing everything. If I remember correctly, in addition to allowing FB, you have to allow 2 other items for FB to show up properly. If you have NoScript running on your FF, that may be the problem.