Please Help

andrewm1

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:cry:Hi my wifes HP DV6500 HDD died i have installed a spare HDD and have done the disk part (clean all) and have initialised the hdd before i fitted it but when i boot up from a original w7 cd it says no oporating system found and that's all it does Please help. i have changed the boot order to cd as well
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 6930G
OS
windows 7 ultimate x 64bit
CPU
T9600 @ 2.80GHz
Memory
4Gig
Graphics Card(s)
Nvidia GeForce 9600M GT
Hard Drives
1 X 250 Gig
1 x 750 Gig
Other Info
Cd/Blue-ray drive

My Computer

OS
ME/XP/Vista/Win7
Tried all that it still states no OS found on boot or any other key i press .Don't forget i have done a clean all and initialized the disk before i inserted in her laptop
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 6930G
OS
windows 7 ultimate x 64bit
CPU
T9600 @ 2.80GHz
Memory
4Gig
Graphics Card(s)
Nvidia GeForce 9600M GT
Hard Drives
1 X 250 Gig
1 x 750 Gig
Other Info
Cd/Blue-ray drive
Are you booting the DVD from the One Time Boot Menu?
If yes, DVD is not bootable or DVD drive not working.
 

My Computer

OS
ME/XP/Vista/Win7
dvd drive makes a noise like its working and i have a genuine W7 cd
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 6930G
OS
windows 7 ultimate x 64bit
CPU
T9600 @ 2.80GHz
Memory
4Gig
Graphics Card(s)
Nvidia GeForce 9600M GT
Hard Drives
1 X 250 Gig
1 x 750 Gig
Other Info
Cd/Blue-ray drive
I don't get that msg on the screen .
I have now tried to boot from a usb i downloaded the ISCO from here HeiDoc.net: The Technology Treasure Chest
but when i insert thu usb it says BOOTMGR is missing
Ihave also tried an external dvd drive but still no luck
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 6930G
OS
windows 7 ultimate x 64bit
CPU
T9600 @ 2.80GHz
Memory
4Gig
Graphics Card(s)
Nvidia GeForce 9600M GT
Hard Drives
1 X 250 Gig
1 x 750 Gig
Other Info
Cd/Blue-ray drive
Ok i have just found out that the cd drive is stuffed she has just told me that it does not play cd's since my daughter dropped the laptop a while ago . :(
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 6930G
OS
windows 7 ultimate x 64bit
CPU
T9600 @ 2.80GHz
Memory
4Gig
Graphics Card(s)
Nvidia GeForce 9600M GT
Hard Drives
1 X 250 Gig
1 x 750 Gig
Other Info
Cd/Blue-ray drive
Hi i have done that i have booted it up via usb but now it's asking for the device drivers
on the install window there is no hdd visible to install the OS ??
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 6930G
OS
windows 7 ultimate x 64bit
CPU
T9600 @ 2.80GHz
Memory
4Gig
Graphics Card(s)
Nvidia GeForce 9600M GT
Hard Drives
1 X 250 Gig
1 x 750 Gig
Other Info
Cd/Blue-ray drive
Last edited:
Thanks it turned out that it was not detected
Installed a spare Hdd now all is ok
Thank you for your help :)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 6930G
OS
windows 7 ultimate x 64bit
CPU
T9600 @ 2.80GHz
Memory
4Gig
Graphics Card(s)
Nvidia GeForce 9600M GT
Hard Drives
1 X 250 Gig
1 x 750 Gig
Other Info
Cd/Blue-ray drive
Hi i am having problems again :(
this time the screen has lines across and makes a fast tatatatata noise (sorry but that's the best way i can explain it) she switched off the laptop and restarted it and it seamed OK .I have enclosed a S/F Diagnostic report in a zip file attachment
if someone would care to look and give advice (After i done the report i have updated all the drivers)
Thanks
 

Attachments

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 6930G
OS
windows 7 ultimate x 64bit
CPU
T9600 @ 2.80GHz
Memory
4Gig
Graphics Card(s)
Nvidia GeForce 9600M GT
Hard Drives
1 X 250 Gig
1 x 750 Gig
Other Info
Cd/Blue-ray drive
The HDD was cleaned with diskpart then i installed windows 7 via a usb as the dvd drive is not working.
After i done all the windows updates (yesterday morning) it installed all the required drivers for the laptop (hp dv6500) since then it seems ok (time will tell)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 6930G
OS
windows 7 ultimate x 64bit
CPU
T9600 @ 2.80GHz
Memory
4Gig
Graphics Card(s)
Nvidia GeForce 9600M GT
Hard Drives
1 X 250 Gig
1 x 750 Gig
Other Info
Cd/Blue-ray drive
So to be clear: you are saying that Windows Update provided all of your drivers, correct?

I also asked you what is the currently installed Display driver? Compare it with the one on the HP Support Downloads webpage for your model.
 
Thanks will do
Windows installed all the drivers for the hp
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 6930G
OS
windows 7 ultimate x 64bit
CPU
T9600 @ 2.80GHz
Memory
4Gig
Graphics Card(s)
Nvidia GeForce 9600M GT
Hard Drives
1 X 250 Gig
1 x 750 Gig
Other Info
Cd/Blue-ray drive
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