please help

[jrizk72]

Have user new laptop and just put windows 7 on his laptop and a week later we are now getting this error message.

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000027 (0xbaad0073, 0xcf56438c, 0xcf563f70, 0x8361c4ef). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042210-15522-01.


all help appreciated.

 

[zigzag3143]

Have user new laptop and just put windows 7 on his laptop and a week later we are now getting this error message.

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000027 (0xbaad0073, 0xcf56438c, 0xcf563f70, 0x8361c4ef). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042210-15522-01.


all help appreciated.

We need the DMP file. use these to find and upload it. http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html


Thanks

Ken

 

[jrizk72]

here it is dmp file

 

[jrizk72]

dmp file

here is the dmp file.