Please help!!!!!!!

[kosterholt]

first time posting and although good for most things not at the programing level of a PC.

So here is the issue I have windows 7 and after microsoft outlook crashed i re-booted my computer. When it came back up the screen has only 3 things on it on the bottom.

The ease of use button
windows 7 logo
shut down button
in that order from lft to right.

I cannot do anything no cntr+alt+del nothing works and the only options on the shut down button are sleep hibernate and shut down.

I have important files that I was working on for the last 15 hours straight and cannot afford to lose it.

Please tell me that someone here can help.

 

[ryo]

try /SFC SCANNOW

that's the easy things to do.

 

[kosterholt]

how i cant access the command prompts either cannot access anything

 

[ryo]

if like that,, u must do http://www.sevenforums.com/tutorials/3413-repair-install.html

edit : repair install without lost your data

 

[kosterholt]

i tried that already not working

 

[Tews]

Make sure that your DVD drive is set as the first boot device, then boot from your windows DVD and choose repair install, or custom (clean) install...

 

[kosterholt]

no disk to boot from came pre loaded. already ran a fix and restore point same thing has anybody seen this before

 

[Tews]

You should have an option on boot to restore to factory settings ... this will restore your computer to its original state..

 

[kosterholt]

that option is not there either, its weird because i can use the mouse and it has 2 icons that work but it is not loading the desktop any other suggestions.

 

[ryo]

you can login to setup BIOS ??

 

[Tews]

Without knowing your system specs its going to be difficult to offer more suggestions....

 

[kosterholt]

how do you do that? I know that I did it before so yes it should work

 

[Tews]

Hit F8 during POST..

 

[kosterholt]

okay in now

 

[ryo]

make sure you can into BIOS and set the first boot to your DVD device. and run the DVD windows 7

just hit f8 or delete to enter the bios.

 

[kosterholt]

i dont have the cd

 

[Tews]

Specs?????????

 

[ryo]

i'm gotta out now..
however please fill your system specs,,that's can more help like tews say.
later i will find out your case.

 

[kosterholt]

amd athlon (tm) 64x2 Dual core processor 5000+
version 0406
build date 06/02/08
windows 7 ultimate

 

[Tews]

kosterholt... use the link in my sig to fill out your system specs... if you dont know what they are, download and run SIW ... it will tell you.