plug and play bluetooth dongle not detecting devices and not able to f

[ELECTON GHOST]

i just bought a plug and play blutooth dongle .
the first time i put it in it installed certain drivers but 2 failed and it said device unplugged.
so i uninstalled the drivers and plugged in the dongle again.
now it installed evrythin fine.
but when i try to add a device it dosent discover my headset or phone.
i made my computer to allow devices to view it from the bluetooth settings, but my phone cant find the pc too.

the light in the dongle is blinking too.
its an enter E-UBTV dongle .

thanks alot in advance for any advice.

regards,
E-GHOST

 

[GokAy]

Try the drivers from Support - they show as 32bit though, no idea if they will work for you.

 

[ELECTON GHOST]

i did and it says error 5 occured during installation.try again.......

thank you for the suggetion .ill try again and come back.

 

[GokAy]

You can e-mail the support department of the vendor. It is in the link I gave earlier.

 

[ELECTON GHOST]

Thanks , I'll do that and tell you what they have to say