Solved Png inline image not received from an apple computer

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groze

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Png inline image not showing up correctly from an apple computer. I received the email itself fine. It is the png image that I don't. It does work through outlook.com. I am using IMAP settings to access outlook.com. I tried all the know settings. I am using thunderbird email client.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell All in one Inspiron 2020
OS
W10 32 bit, XUbuntu 18.xx 64 bit
CPU
Intel(R) Celeron(R) CPU G1620T @ 2.40GHz, 2400 Mhz
Motherboard
Dell
Memory
4GB
Graphics Card(s)
Intel HD graphics
Sound Card
High Definition Audio Device
Monitor(s) Displays
20 inch Screen
Screen Resolution
W7=1280 x 720 & Linux Mint Xfce=1360 x 768
Hard Drives
500 GB hard drive
Keyboard
Usb
Mouse
Usb
Internet Speed
High-Speed
Antivirus
MSE
Browser
Main Browser Firefox
Other Info
I have done a clean install of Windows 7 using Dell re-installation disk (Dell sent me one). I also use Free Macrium reflect backup and restore.
That's interesting, I have never gotten images from this forum in my E-Mail notifications of new replies. No problem seeing them when I open the page.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Customs, Dell, Gateway, HP, Toshiba, Acer, ASUS
OS
Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
Keyboard
Microsoft
Mouse
Microsoft
Berton said:
That's interesting, I have never gotten images from this forum in my E-Mail notifications of new replies. No problem seeing them when I open the page.
Click to expand...

It has nothing to do with this forum.

I have a friend who has an apple computer. She uses Apple email to send me an email. The email she sent has png image inline. Apple email to live.com to our Mozilla Thunderbird email client. We receive the image fine if I log into live.com (also called outlook.com) without any issue. I also am able to receive flash email through Thunderbird. The problem is the Thunderbird email client not receiving the inline png image. I use imap setting to access live.com through Thunderbird email client.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell All in one Inspiron 2020
OS
W10 32 bit, XUbuntu 18.xx 64 bit
CPU
Intel(R) Celeron(R) CPU G1620T @ 2.40GHz, 2400 Mhz
Motherboard
Dell
Memory
4GB
Graphics Card(s)
Intel HD graphics
Sound Card
High Definition Audio Device
Monitor(s) Displays
20 inch Screen
Screen Resolution
W7=1280 x 720 & Linux Mint Xfce=1360 x 768
Hard Drives
500 GB hard drive
Keyboard
Usb
Mouse
Usb
Internet Speed
High-Speed
Antivirus
MSE
Browser
Main Browser Firefox
Other Info
I have done a clean install of Windows 7 using Dell re-installation disk (Dell sent me one). I also use Free Macrium reflect backup and restore.
It has nothing to do with this forum.
Click to expand...
The additional information you provided did prove to be important. My question would be if .jpg or .bmp images are being received correctly?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Customs, Dell, Gateway, HP, Toshiba, Acer, ASUS
OS
Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
Keyboard
Microsoft
Mouse
Microsoft
Berton said:
It has nothing to do with this forum.
Click to expand...
The additional information you provided did prove to be important. My question would be if .jpg or .bmp images are being received correctly?
Click to expand...


I am not sure. I haven't tested that. I do remember reading that Thunderbird email clients have trouble receiving some png file that comes from apple computers but it is complicated to fix. I wouldn't know how to associate a png file correctly in the mimeTypes.rdf file.

However, with what happened recently, I am thinking the png file image may be too big for the client. When I have some extra time, I will do some testings.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell All in one Inspiron 2020
OS
W10 32 bit, XUbuntu 18.xx 64 bit
CPU
Intel(R) Celeron(R) CPU G1620T @ 2.40GHz, 2400 Mhz
Motherboard
Dell
Memory
4GB
Graphics Card(s)
Intel HD graphics
Sound Card
High Definition Audio Device
Monitor(s) Displays
20 inch Screen
Screen Resolution
W7=1280 x 720 & Linux Mint Xfce=1360 x 768
Hard Drives
500 GB hard drive
Keyboard
Usb
Mouse
Usb
Internet Speed
High-Speed
Antivirus
MSE
Browser
Main Browser Firefox
Other Info
I have done a clean install of Windows 7 using Dell re-installation disk (Dell sent me one). I also use Free Macrium reflect backup and restore.
Somewhat solved. The png file was too big for the email client. I was able to receive a small png file without any issue.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell All in one Inspiron 2020
OS
W10 32 bit, XUbuntu 18.xx 64 bit
CPU
Intel(R) Celeron(R) CPU G1620T @ 2.40GHz, 2400 Mhz
Motherboard
Dell
Memory
4GB
Graphics Card(s)
Intel HD graphics
Sound Card
High Definition Audio Device
Monitor(s) Displays
20 inch Screen
Screen Resolution
W7=1280 x 720 & Linux Mint Xfce=1360 x 768
Hard Drives
500 GB hard drive
Keyboard
Usb
Mouse
Usb
Internet Speed
High-Speed
Antivirus
MSE
Browser
Main Browser Firefox
Other Info
I have done a clean install of Windows 7 using Dell re-installation disk (Dell sent me one). I also use Free Macrium reflect backup and restore.
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