Poor USB inputs on laptop

Datman

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I record music, live DJ sets and I recently bought a new HP laptop. I discovered that if I have to move the laptop around it is very likely that the USB soundcard will intermittently disconnect causing an error stopping the recording.

Anyone have any ideas? I was curious if you can upgrade the USB inputs with a better receptacle? Or maybe a better cable?
 

My Computer

OS
Window 7 home x64
CPU
AMD FX-8150 Zambezi 3.6GHz Socket AM3+
Motherboard
GIGABYTE GA-970A-UD3 AM3
Memory
G.SKILL Ripjaws X Series 8GB (2 x 4GB
Graphics Card(s)
SAPPHIRE 100328L Radeon HD 6770 1GB GDDR5
Sound Card
Asus xonar hdav 1.3 deluxe
Hard Drives
Seagate Barracuda ST31000524AS 1TB 7200 RPM SATA 6.0Gb/s
Case
Rosewill CHALLENGER Black Gaming ATX Mid Tower
Cooling
CORSAIR Hydro Series H60
Not much you can do with the USB jacks in the Laptop, the only way to replace them is either the whole motherboard or in some cases a small I/O board. As its a new Laptop, its still in warranty if you think the USB ports (jacks) are bad.

Otherwise, try a known good quality USB cable.

I have a home recording studio, using a USB connected recording interface unit (Roland Octa-Capture) and have a laptop for on-site recording. I haven't had any problems with USB connections on the Laptop.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
I don't think they are bad just sensitive to being wiggled.
 

My Computer

OS
Window 7 home x64
CPU
AMD FX-8150 Zambezi 3.6GHz Socket AM3+
Motherboard
GIGABYTE GA-970A-UD3 AM3
Memory
G.SKILL Ripjaws X Series 8GB (2 x 4GB
Graphics Card(s)
SAPPHIRE 100328L Radeon HD 6770 1GB GDDR5
Sound Card
Asus xonar hdav 1.3 deluxe
Hard Drives
Seagate Barracuda ST31000524AS 1TB 7200 RPM SATA 6.0Gb/s
Case
Rosewill CHALLENGER Black Gaming ATX Mid Tower
Cooling
CORSAIR Hydro Series H60
I tried mine, just now, and wiggling the cable didn't cause any problems.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
You can also try a premium cable such as AudioQuest.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
A blend of brains, brawn and dumb luck.
OS
Windows 7 Ultimate 64
CPU
i7 3770k OC'd 4.6 @ 1.17v, also FX 8120 & i5 miniITX
Motherboard
MSI P67A-GD80 b3
Memory
32 gb G.Skill Sniper DDR3 10-12-12-31 @ 2133
Graphics Card(s)
XFX Radeon 7870 2GB DDR5
Sound Card
Sound Blaster Z Series Card
Monitor(s) Displays
(2) LG LED 23" 1920 x 1080 2ms Monitors via mini d-port
Screen Resolution
1680 X 1050 p
Hard Drives
Samsung 256 gb 830 SSD sata III
(1) 1 tb WD Black
(2) 1 tb Hitachi deskmates/sata II
(2) 1 tb WD green/sata II
(2) 3 tb Seagate Barracuda
(1) 120 gb OCZ Vertex SS
(1) Drobo 5N w/5 Seagate 3tb
PSU
EVGA modular 1000G2 80% gold rating & APC 1200 RS
Case
CoolerMaster Storm Styker
Cooling
7 case fans 140mm & 120mm, NZXT Kraken X60
Keyboard
(2) Logitech Illuminated Keyboards (1) usb (1) wireless
Mouse
Logitech G700 & T-BC21 - nano nx for the laptop
Internet Speed
Basic 120mbps down
Antivirus
Trend Micro Titanium Max Security & Malwarebytes Premium
Browser
Chrome and IE 10
Other Info
5 Noctua case fans + 3 Noctua in p/p on NZXT cooler
Integrated hot swap drive bays for 2.5" Drives
(2) Lite-on dvd/cd/Blu Ray optical 22X
Integrated fan controller and led on/off
HP Officejet Pro 8630 all-n-one
Hot-swappable 3.5" hard drive bay
Netgear Nighthawk router
Asus USB 3 & sata 6 PCIe card
Vantec IDE to sata adptr./Ultra sata adptr
Lenovo L420 i5 lappy with m sata
Drobo 5N advanced NAS
I have a Shunyata venom USB 1.5m and it works better.
 

My Computer

OS
Window 7 home x64
CPU
AMD FX-8150 Zambezi 3.6GHz Socket AM3+
Motherboard
GIGABYTE GA-970A-UD3 AM3
Memory
G.SKILL Ripjaws X Series 8GB (2 x 4GB
Graphics Card(s)
SAPPHIRE 100328L Radeon HD 6770 1GB GDDR5
Sound Card
Asus xonar hdav 1.3 deluxe
Hard Drives
Seagate Barracuda ST31000524AS 1TB 7200 RPM SATA 6.0Gb/s
Case
Rosewill CHALLENGER Black Gaming ATX Mid Tower
Cooling
CORSAIR Hydro Series H60
Yes I would imagine it would. I don't use premium cables in my computer rig but as an audiophile I have crazy nice interconnects and cables that I actually make myself with all the right components.
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
A blend of brains, brawn and dumb luck.
OS
Windows 7 Ultimate 64
CPU
i7 3770k OC'd 4.6 @ 1.17v, also FX 8120 & i5 miniITX
Motherboard
MSI P67A-GD80 b3
Memory
32 gb G.Skill Sniper DDR3 10-12-12-31 @ 2133
Graphics Card(s)
XFX Radeon 7870 2GB DDR5
Sound Card
Sound Blaster Z Series Card
Monitor(s) Displays
(2) LG LED 23" 1920 x 1080 2ms Monitors via mini d-port
Screen Resolution
1680 X 1050 p
Hard Drives
Samsung 256 gb 830 SSD sata III
(1) 1 tb WD Black
(2) 1 tb Hitachi deskmates/sata II
(2) 1 tb WD green/sata II
(2) 3 tb Seagate Barracuda
(1) 120 gb OCZ Vertex SS
(1) Drobo 5N w/5 Seagate 3tb
PSU
EVGA modular 1000G2 80% gold rating & APC 1200 RS
Case
CoolerMaster Storm Styker
Cooling
7 case fans 140mm & 120mm, NZXT Kraken X60
Keyboard
(2) Logitech Illuminated Keyboards (1) usb (1) wireless
Mouse
Logitech G700 & T-BC21 - nano nx for the laptop
Internet Speed
Basic 120mbps down
Antivirus
Trend Micro Titanium Max Security & Malwarebytes Premium
Browser
Chrome and IE 10
Other Info
5 Noctua case fans + 3 Noctua in p/p on NZXT cooler
Integrated hot swap drive bays for 2.5" Drives
(2) Lite-on dvd/cd/Blu Ray optical 22X
Integrated fan controller and led on/off
HP Officejet Pro 8630 all-n-one
Hot-swappable 3.5" hard drive bay
Netgear Nighthawk router
Asus USB 3 & sata 6 PCIe card
Vantec IDE to sata adptr./Ultra sata adptr
Lenovo L420 i5 lappy with m sata
Drobo 5N advanced NAS
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