Poorly responsive mouse [Dell Inspiron 1721]

DannyBiker

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Hello !

About two weeks ago, my girlfriend's laptop (Dell Inspiron 1721) running 7 x64 had the mouse poorly responding. Right after the boot, swiping on the touchpad barely moved it on the screen...just inch by inch...:shock:
The system loads fine, if I press the Windows key for example it reacts immediately. The same goes if I connect an usb mouse; there, I can move it fine. After a while (from 5 minutes to an hour !) the touchpad will get responsive again.
The problem occurs again when I wake up the system from sleep, although it sometimes doesn't.

So after searching for a program interfering with the mouse, I decided to format the all thing. It seemed to work fine as I was reinstalling everything. Then I decided to apply Windows 7 updates. And bam, at the next reboot, the problem again.
To me, it must be related to a Windows 7 update that messes everything. I really doubt it's a program as I barely reinstalled them, only classic stuffs that are not responsible as they were installed when things were fine (you know, Firefox, Comodo, Ashampoo, etc.). I'm trying to uninstall updates one by one but while uninstalling them does fix the issue, it's there again when I reboot.

What should I do ? I know, I could format again but, if it's probably what I'm going to do, I would like to know if it happened to someone before and if we can identify the issue...

Thanks ! :)
 

My Computer My Computer

At a glance

Windows 7 x64
OS
Windows 7 x64

My Computer My Computer

At a glance

Windows 7 Ultimate 64 bit SP1Intel(R) Core(TM) i5-2500K12GB Kingston Hyperx 1600MHzAsus GTS 450
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built PC
OS
Windows 7 Ultimate 64 bit SP1
CPU
Intel(R) Core(TM) i5-2500K
Motherboard
Gigabyte Technology Co., Ltd. Z68X-UD3-B3
Memory
12GB Kingston Hyperx 1600MHz
Graphics Card(s)
Asus GTS 450
PSU
500W Coolink
Other Info
Genius G-Pen F610 (PenPad)
Oops, sorry I should have mentionnied it : it installed those drivers but no luck there...:(
 

My Computer My Computer

At a glance

Windows 7 x64
OS
Windows 7 x64
How old is the laptop?
Nowdays it is not a common problem, but at brand new gadgets, there can be a contact problem inside the laptop. just guessing..
Maybe this contact problem is in connection with the temperature of the laptop, do some work on it to make it busy, then leave it idle for some minutes. See if there is a connection.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 bit SP1Intel(R) Core(TM) i5-2500K12GB Kingston Hyperx 1600MHzAsus GTS 450
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built PC
OS
Windows 7 Ultimate 64 bit SP1
CPU
Intel(R) Core(TM) i5-2500K
Motherboard
Gigabyte Technology Co., Ltd. Z68X-UD3-B3
Memory
12GB Kingston Hyperx 1600MHz
Graphics Card(s)
Asus GTS 450
PSU
500W Coolink
Other Info
Genius G-Pen F610 (PenPad)
Hmmm...weather was pretty hot lately and so was the laptop...that would be a lead yes...will explore this.

What is weird is that it does work after a while...it's just inconsistent.

Thanks !
 

My Computer My Computer

At a glance

Windows 7 x64
OS
Windows 7 x64
cyber dragon

OK i was just searching the web and well fell into this window
i have a dell inspiron 1721 laptop

your in luck i have a answer to this problem well not a big problem really
windows 7 will install a default driver for the touch pad it will work under that
driver OK but with problems about like a dog scratching fleas. :confused:

but there is a driver that is for the alps touch pad made just for x64
systems it is R157047 you can get it off the dell web site hope this helps;)
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
Computer Manufacturer/Model Number
dell inspiron 1721
OS
Windows 7 Ultimate x64
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