Popup Window Issue

[GlobalArchitect]

So I have several programs - Google AdWords, QuickBooks, Excel 2007, etc... - that utilize popup windows to perform extra work. It could be posting to the Internet or performing a search/replace...you get the idea.

The problem is that these windows grow increasingly taller every time they open up. They soon become so large that the top and bottom cut off of the screen. This never happened in these programs in any prior OS so this must be a Windows 7 bug.

Does anybody know how to correct this issue?!?

 

[harpua]

I don't know if this will solve the problem or not, but perhaps try setting those apps to run in compatibility mode for Vista or a prior OS. To do this, right click on the .exe for each app in question, select properties, compatibility tab, and click "run this app in compatibility mode" and try selecting different OS modes and seeing if any of them solve the problem. I would start with Vista and work backwards to older versions.

 

[GlobalArchitect]

I tried that and there were other issues. Seriously - Excel 2007 does not work properly on Microsoft's own OS?!?

 

[kegobeer]

I haven't seen this problem on any of my Windows 7 computers. I don't suppose you did an in-place upgrade, did you?

 

[GlobalArchitect]

My "upgrade" was from Windows XP - both OS's are 64-bit - maybe that makes a difference? I am using Windows 7 Ultimate 64-bit now

 

[kegobeer]

No, there is no in-place upgrade for XP to 7. Did you install the drivers yourself, or did you let Windows find them? Does all of your hardware have Windows 7 drivers?

What about all of your applications and various plug-ins that support those applications? Are they all compatible with Windows 7? It's possible that one of your many applications screwed something up that caused this problem.

 

[GlobalArchitect]

I know there is no in place upgrade. Windows 7 discovered all of the hardware drivers without too many issues and, as for compatability, everything - including Excel 2007 - isupposedly compatible.

This is a Windows 7 bug - I know other people with the same issue.

 

[kegobeer]

Can you provide a link to other threads where this is discussed?

This is how I would find the problem - I'd do a clean install, install the drivers (making sure to check the manufacturer websites for any Windows 7 drivers and install those if they are newer than the MS versions), and then install one application at a time, making sure to test for the popup problem after each install, until I found the application that created the problem.

 

[lndougstevens]

I am having the same problem and did a clean install and the problem still existss. Please help!!!

 

[jfar]

Hi, Can you post a picture of the windows that you are talking about please.

How to post a screenshot.http://www.sevenforums.com/tutorials/9733-how-post-screenshot-seven-forums.html

 

[lndougstevens]

Picture of growing popup attached.

 

[lndougstevens]

I am waiting for some assistance. The popup in my prior post (jpeg picture above) is of the sort popup in Excel. Every time I sort, the popup grows bigger and without resizing, it grows to big to type the OK to submit. Please help.

 

[unbob]

I'm having the same problem. This is happening on a clean installed Win7 Home Premium 64-bit system.

When I attempt to print a document, the pop-up print options window is too large to fit on the screen so the top and/or bottom of the displayed window is "chopped-off". Thus, I cannot click on various buttons to select the printer, etc.

This is just one example (in this case, only the top is "chopped"). I've seen the same problem with other apps.

My screen resolution is set to 1366 x 768 (recommended).

Please see the attached image.

Any ideas or suggestions? Surely this problem has been encountered by probably millions of other Win7 users before me!

Thanks, Rob

 

[unbob]

Update: Solved! Found this thread ...

DPI Display Size Settings - Change
http://www.sevenforums.com/tutorials/443-dpi-display-size-settings-change.html