Possible driver issue - BCCode bad1 - BSOD at login - not consistent

[duckysan1]

I have a suspicion this might be due to the Acer e-display management software (drivers by Portrait Displays) as I have once caught glimpse of the driver on a previous BSOD. That occurred when logging into a standard user account (I usually logon as administrator)
I attach both the xml and dmp files. Help is appreciated. Chris

 

[Arc]

Hi duckysan1.

Click on the button below ....

​

It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[duckysan1]

Hi Arc - attached in the information requested. Thanks for your help. Chris

 

[Arc]

It is a bugcheck code that I have never faced earlier. It in not present in MSDN listing, too.

[COLOR=Red]BugCheck BAD1001[/COLOR], {d0529, fffff8800c8de1d8, fffff8800c8dda30, fffff80003c67d9e}

[COLOR=Red]Probably caussys ed by : klvfs.[/COLOR]( klvfs+69ac )

Followup: MachineOwner
---------

The crash dump recording mechanism also detects it as unknown.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

[COLOR=Red]Unknown bugcheck code (bad1001)
Unknown bugcheck description[/COLOR]
Arguments:
Arg1: 00000000000d0529
Arg2: fffff8800c8de1d8
Arg3: fffff8800c8dda30
Arg4: fffff80003c67d9e

But the probable cause .... that is clear.

Probably caused by : [COLOR=Red]klvfs.sys[/COLOR] ( klvfs+69ac )

It is an element of Kaspersky.

klvfs    [COLOR=Red]Kaspersky Lab klvfs[/COLOR]    c:\windows\system32\drivers\klvfs.sys    File System Driver    Yes    System    Running    OK    Normal    No    Yes

Uninstall Kaspersky using Kaspersky Removal Tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Let us know for any further BSOD.

 

[duckysan1]

Thank you for your prompt reply Arc - I'll follow your suggestions and reply if further issues. Chris

 

[Arc]

OK, let us know for any further BSOD.