Possible problem with GTX 560Ti

[und]

I'm having problems in a recent build with an ASUS GTX 560Ti.

The computer occasionally freezes and has to be hard reset. Often this happens when watching Flash videos or playing games. I've also identified a problem with artifacting on Aero, although I'm not sure if this is the right term in this case since the artifacts seem to 'stick' to a specific location and stay there even when a window is moved around.

I've tried reinstalling the drivers and running a couple of stress tests with OCCT but that doesn't crash the computer or yield artifacts. Does anybody have a clue what it might be?

Motherboard: Gigabyte SKT-1155 PA65-UD3-B3
Processor: Intel 2500K

Thanks

 

[und]

So, is there anyone who has an idea as to what I could try? I need to get this computer fixed ASAP because it's not mine.

Thanks

 

[Ivan the SoSo]

Can you list the system spec's? Do you have a different video card you could try...even though it doesn't look like a video card problem from the screenshot....

 

[und]

Can you list the system spec's? Do you have a different video card you could try...even though it doesn't look like a video card problem from the screenshot....

Motherboard: Gigabyte SKT-1155 PA65-UD3-B3
Processor: Intel 2500K
Graphics card: ASUS GTX 560Ti
Memory: Komputerbay CL9 2*4GB
HDDs: Caviar Blue 1TB SATA3, Caviar Green 1TB SATA2
Optical: Sony Blu-ray drive, LG DVD drive
Misc: TP-Link wireless PCI adapter, CM Storm Scout, Arctic Freezer 7

I do have a different video card (a 5850) so if nothing else works I'll try that, but I want to exhaust all other options first. The problem I'm having is that this is someone else's computer and it crashes when they're using it, but I haven't been able to get it to crash myself! They do a lot of video editing and gaming so I thought it was likely to be the graphics card. What else do you suspect might be causing that 'atrifacting' and freezing, if you don't think it's the GPU?

Thanks

 

[Hopalong X]

Which Nvidia driver are you using?

The newest 285.62 WHQL has been causing many people problems including me. This driver continuously "black screened" and would recover.
Windows reported the driver quit working and has recovered. Freezes are also common.

The 275.33 WHQL is the driver I am using now. It does not give me any problems.
Any drivers newer than this and they will not function properly for me.

Britton30 another forum member is using the 270.xx WHQL. The 275.33 is even a problem on his rig.

Go to this web page and look for what I posted in quotes below. > Drivers - Download NVIDIA Drivers
Click it and it will give you a list of the older drivers.
I would not bother with the Beta drivers they seem to have even more problems at this time.

Beta, Older drivers and more.

• Beta and Older Drivers

 

[und]

Which Nvidia driver are you using?

The newest 285.62 WHQL has been causing many people problems including me. This driver continuously "black screened" and would recover.
Windows reported the driver quit working and has recovered. Freezes are also common.

The 275.33 WHQL is the driver I am using now. It does not give me any problems.
Any drivers newer than this and they will not function properly for me.

Britton30 another forum member is using the 270.xx WHQL. The 275.33 is even a problem on his rig.

Go to this web page and look for what I posted in quotes below. > Drivers - Download NVIDIA Drivers
Click it and it will give you a list of the older drivers.
I would not bother with the Beta drivers they seem to have even more problems at this time.

Beta, Older drivers and more.

• Beta and Older Drivers

Yes, all the drivers I've tried have either been 280.xx or 285.xx so I'll give your suggestion a go. Should I try 270.61 first or 275.33?

 

[Hopalong X]

The 275.33 has been stable for most people. So I would try it.
Hopefully that will resolve the issue.
If it continues to do the same thing at least you will know it is not a driver problem.

Britton30's system seems to be a bit overly quirky.

 

[Ivan the SoSo]

What power supply are you using? A weak or failing one can cause crashes/freezing but work normally just rendering the desktop.....

But by all means try the drivers suggested first, free/cheap solutions are the best

 

[und]

What power supply are you using? A weak or failing one can cause crashes/freezing but work normally just rendering the desktop.....

But by all means try the drivers suggested first, free/cheap solutions are the best

Oh, I can't believe I forgot to mention the PSU! Hmm... how come it's not on the receipt???

Here it is: Cooler Master RS650-ACAAE3-UK GX-Series 650W 80 Plus Power Supply Unit

By the way I did the PSU test on OCCT (combination of PSU and GPU stress) and it didn't cause any problems. 650W is more than enough to support my components at stock clocks.

 

[Ivan the SoSo]

If the drivers didn't work might be time to swap in that 5850.....

Be sure the 6 pin connectors are pushed in tight......

 

[Keiichi25]

I've actually been reading some of the nVidia forums and there has been a bit of mentioning of the GTX 560 Ti Cards (I'm one of them). It seems to be sporadic and fairly spread out among the different manufacturers that the Fermi based cards are a bit flawed to a degree. While the more up to date drivers seem to be the culprit, there have been some reports about the 560 Ti cards still having the problem.

I'm one of the people having the problem after running the card for several days which suggests it has some resource issues after a while. Some people also have linked the issue to running either IE or Firefox as both are GPU enabled browsers and seem to cause some problems as wel.

 

[Britton30]

It's a crapshoot with nVIDIA I think. Go all the way back to the 270.61 driver and try each WHQL forward, 4 I think. Use Driver Sweeper to uninstall the current driver before installing a new one, nVIDIA's clean install doesn't work. Link below my sig. After sweeping don't reboot or Windows update will start installing the 275.xx driver.

It's not your PC, but I would disable the jusch and realschd services. I've removed Java from my system and I've had RealPlayer cause issues.

 

[und]

If the drivers didn't work might be time to swap in that 5850.....

Be sure the 6 pin connectors are pushed in tight......

I've actually been reading some of the nVidia forums and there has been a bit of mentioning of the GTX 560 Ti Cards (I'm one of them). It seems to be sporadic and fairly spread out among the different manufacturers that the Fermi based cards are a bit flawed to a degree. While the more up to date drivers seem to be the culprit, there have been some reports about the 560 Ti cards still having the problem.

I'm one of the people having the problem after running the card for several days which suggests it has some resource issues after a while. Some people also have linked the issue to running either IE or Firefox as both are GPU enabled browsers and seem to cause some problems as wel.

Well, in actual fact I've swapped out the GTX 560Ti now and the computer continues to crash with the ATI 5850. So far I've tried all manner of stress tests, I've changed the memory and I've changed the graphics card, but none of those have got me closer to finding what the problem is.

Do you think I should just RMA a bunch of components now? I'm thinking the motherboard, CPU, RAM, PSU, and possibly the hard drive(?). Is it worth installing a clean copy of Windows 7? This might take several hours because of all the applications that I'd have to install again...

Thanks for the suggestions so far. This computer's driving me insane!

 

[Ivan the SoSo]

Does the computer have a different 16x pcie slot even if it's only a 8x it would eliminate a possible bad slot....also check for any dust/trash in the slot.

Have you run a sfc scan?

If the system has onboard graphics try them (or a old low power draw card)...then try them with a different psu....

I would try a repair instal before a clean instal, but a repair instal could lead to a clean instal....if something should go wrong....

 

[und]

I've narrowed the problem down to being either a software or a hard drive issue. I installed a copy of Windows 7 on a second hard drive and tested on that by playing games for about an hour. It worked! I've also changed the interface of the original hard drive from SATA III to SATA II which I hope will solve the issue on that since I don't want to deal with a complete reinstall of Windows. I'm yet to test it.

Thanks for the suggestions.

und

 

[Ivan the SoSo]

Glad to hear it...let us know how it turns out.......