Possible Upgrade issue?

[Tousdae]

I ran my pc on Vista. I wanted to upgrade to 7 and bought Windows 7 Professional upgrade for Vista. Everything was beautiful.

Last week my motherboard died (on a HP pc less than a year old ) so I brought my pc to my computer guy. He installed XP (it's the only OS he'll use) and then took my windows 7 and installed that as I couldn't get it to install. Well, I'm having a load of program issues. So this morning I woke up thinking maybe the problems stem from the 7 disk being an upgrade for Vista and we upgraded from XP. Whatcha think?

Now if I go buy a full version of Windows 7, can I install over what I have on here already or do I, once again , have to back up everything and start from a clean drive??

Also, I'm using Outlook again. My PC guy put it on the pc so of course I jumped right on it to see if it could be used. It has it's issues, a few errors when I first open the program, but it does work. Didn't Outlook become obsolete with 7?

Please help. Before the motherboard died, my video card died. I needed to buy a new one of those and then a new psu to support it. My printer also died! So for about a month I've been dealing with PC issues, shelling out all kinds of money and I've had it. I'd like to wrap all these problems up and just be done with it.

Thanks

 

[gregrocker]

The performance you've having would have nothing to do with how Win7 was upgraded since an in-place Upgrade was not possible from XP.

You do not have to have the qualifying XP or Vista installed to use the Upgrade version: http://www.sevenforums.com/tutorials/31402-clean-install-upgrade-windows-7-version.html

I would back up files, boot from the Upgrade DVD, wipe the HD using Custom>Drive Tools, repartition as you desire, then format before installing Win7 to first partition.

The Upgrade DVD will scan the HD at bootup to see previous OS to allow Upgrade key.

If you want to try to troubleshoot your current install, start by looking for repeat Errors in Event Viewer by rightclicking Computer>Manage, checking Performance Logs and Generating a System Health Report at Control Panel\All Control Panel Items\Performance Information and Tools\Advanced Tools

 

[Wishmaster]

I wouldn't upgrade from any OS.

As many others may suggest, and i am a firm believer in, a clean install is always the best route to ensure a trouble free installation.

Meaning deleting all partitons, Format the HD and install Win7.

And yes, you can use a upgrade disc to do a clean install. You might have a activation issue, but choosing activate by phone should work.
possibly talking to a MS rep. and explaining what happened and get activated that way.

MS Support is painless quite honestly. All they are concerned about is that your Key, is only activating 1 PC.

 

[Tousdae]

Ok, thank you. I just got off the phone with my pc guy who is insisting that I need a full version. I love my pc guy lol, but he's very thick headed. I told him I asked advice here. He'll do it though. Now I have to wait until next weekend. I wish I knew how to do these things lol. I just put everything back on my HD so there is nothing new to backup. By next weekend, there probably will be.

 

[Bare Foot Kid]

The performance you've having would have nothing to do with how Win7 was upgraded since an in-place Upgrade was not possible from XP.

You do not have to have the qualifying XP or Vista installed to use the Upgrade version: http://www.sevenforums.com/tutorials/31402-clean-install-upgrade-windows-7-version.html

I would back up files, boot from the Upgrade DVD, wipe the HD using Custom>Drive Tools, repartition as you desire, then format before installing Win7 to first partition.

The Upgrade DVD will scan the HD at bootup to see previous OS to allow Upgrade key.

Suggest you replace Outlook with Windows Live Mail downloaded from Live Essentials, which will also be offered as an Update.

If you want to try to troubleshoot your current install, start by looking for repeat Errors in Event Viewer by rightclicking Computer>Manage, checking Performance Logs and Generating a System Health Report at Control Panel\All Control Panel Items\Performance Information and Tools\Advanced Tools

Hello Tousdae.

Did you have a look at the tutorial that Greg listed for you, it's very easy to follow.

Just click the blue text in Greg's post.

 

[Tousdae]

Hi,

Yes, I looked at the tuts. My problem is fear. If I screw up then I don't have a pc until next weekend and I work on my pc. I'm not technical at all. I'd love to attempt it, but I don't have enough confidence in myself to attempt it I'd have to reformat both HDs and try this install. It's scary! lol

 

[Bare Foot Kid]

It's ok mate, only do what you're comfortable with, no one here will think less of you.

 

[karlsnooks]

You follow that procedure given in that tutorial.

Your "PC Guy" has already demonstrated his incompetence.

Here's another explanation of making a clean install using an upgrade DVD.
http://www.winsupersite.com/win7/clean_install_upgrade_media.asp

 

[CarlTR6]

I use Outlook, not Outlook Express, with no problems. Outlook did not become obsolete; but Outlook Express did. If you are using Outlook Express, do go with Windows Live Mail.

 

[Bare Foot Kid]

Hello Tousdae.


Don't let some others belligerence bother you; do only what you're comfortable with.

 

[myzr7]

I ran my pc on Vista. I wanted to upgrade to 7 and bought Windows 7 Professional upgrade for Vista. Everything was beautiful.

Last week my motherboard died (on a HP pc less than a year old ) so I brought my pc to my computer guy. He installed XP (it's the only OS he'll use) and then took my windows 7 and installed that as I couldn't get it to install. Well, I'm having a load of program issues. So this morning I woke up thinking maybe the problems stem from the 7 disk being an upgrade for Vista and we upgraded from XP. Whatcha think?

Now if I go buy a full version of Windows 7, can I install over what I have on here already or do I, once again , have to back up everything and start from a clean drive??

Also, I'm using Outlook again. My PC guy put it on the pc so of course I jumped right on it to see if it could be used. It has it's issues, a few errors when I first open the program, but it does work. Didn't Outlook become obsolete with 7?
Please help. Before the motherboard died, my video card died. I needed to buy a new one of those and then a new psu to support it. My printer also died! So for about a month I've been dealing with PC issues, shelling out all kinds of money and I've had it. I'd like to wrap all these problems up and just be done with it.

Thanks

Please Tell us what programs you are having trouble with and we can help you with them. You already have 7 installed. Is it the email program? Or something else that you use for your work. Good luck to you.

 

[Tousdae]

Hi,

A little later I will read the tutorials again. I'll give it a shot if I feel comfy. I would LOVE to learn to do this myself. Running to someone whenever I have a problem is a hassle. We'll see.

Thanks everyone

 

[Tousdae]

Hi, sorry I didn't see you Myzr.

Not just Outlook, but omg. Windows Media player is awful. I make my playlists, they vanish, the MP3's copy and are put in another folder automatically. My playlists double and triple. I put the music in Users>Tousdae>My Music and they showed up in the music library, but some MP3's were missing from the folders there but not in users>my music. I messed around with this for a total of about 5 hours all week. Then I thought maybe if I move my music to my slave drive that would cure the problem. It went well for awhile and then when I reopened it sometime later the playlists were gone again. Then I just downloaded Real Player and have that for 2 weeks for free. I gave up on Media.

I have some issues with Word. Just errrors again that pop up but then the program works fine. I click on internet explorer and it keeps wanting to set up IE again ... ????????

With Outlook my password won't stick ... and when I open a new email some kind of error comes up saying something is missing, but then I'm able to email. The password really isn't an issue. How lazy can I be lol

 

[karlsnooks]

Tousdae,
From your posts, I'd wager that you will have no difficulty doing the install yourself.

My only suggestion now is to be sure and printout the procedure you decide to follow. I easily forget a step if I don't have the printed word in front of me.

 

[gregrocker]

I use Outlook, not Outlook Express, with no problems. Outlook did not become obsolete; but Outlook Express did. If you are using Outlook Express, do go with Windows Live Mail.

Thanks for the correction, Carl.

I admit I'm flummoxed by the Windows Mail clients (being a webmail kinda guy) but should know that Outlook is Ofc.

 

[CarlTR6]

I use Outlook, not Outlook Express, with no problems. Outlook did not become obsolete; but Outlook Express did. If you are using Outlook Express, do go with Windows Live Mail.

Thanks for the correction, Carl.

I admit I'm flummoxed by the Windows Mail clients (being a webmail kinda guy) but should know that Outlook is Ofc.

I really tried to use webmail. I was laid off a two years ago and I had to move. My new ISP had a fairly decent webmail client. However, the slow response - compared to an email client - really bugged me. I just couldn't get used to it. I guess I was spoiled by years of using Outlook for business email, planning, scheduling, etc. I would rather have my mail download and then I can read, reply, delete, etc almost instantly.

I also like the convenience of creating folders for various types of email and using rules to automatically sort my incoming email.

 

[Wishmaster]

Hi,

A little later I will read the tutorials again. I'll give it a shot if I feel comfy. I would LOVE to learn to do this myself. Running to someone whenever I have a problem is a hassle. We'll see.

Thanks everyone

We are all here to help, and love to help. We all started in your shoes and know exactly what its like.

jushang around here, ask many questions and you'll learn alot.
All it takes is the desire to learn it & you'll be doing it all yourself in no time.

 

[Tousdae]

I Have a question slightly off my topic. What does it mean when your monitor occassionally goes black for a few seconds and then on again? This happened before. My video card died, but also I could clearly hear the fan on it and how loud it was going. Since my card is brand new, it better not be the card. I wonder if the monitor is going? Ugh seriously ... if 1 more piece of pc equipment goes... I might choke myself lol

Yeah, Wishmaster, I have no desire right now, but then again I've gotten about 6 hours sleep in 2 days lol so that might have something to do with it. I have 2 jobs and not a lot of time to mess around. I was thinking about waiting until my April vacation to try to mess around with this pc. This way if I mess up, I won't have to run around during lunch breaks bringing my pc to the shop and in between 2 jobs try to get everything back on the pc. Will it hurt anything to wait that long?

Thanks

 

[Tousdae]

Tousdae,
From your posts, I'd wager that you will have no difficulty doing the install yourself.

My only suggestion now is to be sure and printout the procedure you decide to follow. I easily forget a step if I don't have the printed word in front of me.

Thanks. Oh yeah, I'll definitely print it out.

 

[Frostmourne]

Tousdae,
From your posts, I'd wager that you will have no difficulty doing the install yourself.

My only suggestion now is to be sure and printout the procedure you decide to follow. I easily forget a step if I don't have the printed word in front of me.

Thanks. Oh yeah, I'll definitely print it out.

Print my setting up 7 and installing drivers in 7 guides too - I'm sure you'll need it.