Solved Possible Virus

[Callender]

Okay a quick look at your UVK scan shows that your machine is infected with BeFrugal Toolbar:

BeFrugal.com Toolbar - Should I Remove It?

However I don't think that this could possibly cause the problem! Did those other scans find and remove anything?

Looking at your UVK log I don't see anything running that is causing the problem.

When do you see those warnings that you posted? Is it only when browsing? If so - is that when using Chrome?

 

[Callender]

If MBAM detected anything you can post the results but it's generally pretty reliable and doesn't suffer from many false positive detections. Did any of the other scans find anything?

ADWCleaner
SAS
Ultra Adware Killer

 

[RolandJS]

...You do not need SASPy and MBAM. Just use one (I'll recommend MBAM and do as torchwood sets it)...

I gently disagree. Each one will catch something the other one does not catch. While only one of the two should have Real [Time] Protection/Shields active, the 2nd one can do scheduled scans from time to time, during times the first is not running any scheduled scans.

 

[Mamma8]

Here is the MBAM the results

 

[Mamma8]

here is the the SUPERAntiSpyware results

 

[AmericanPharaoh]

Which Internet Security Software do you use?

Here's a specialized cleaning tool you could also try.
Download Junkware Removal Tool 7.5.4 - FileHippo.com
Save to desktop.

 

[Mamma8]

Which Internet Security Software do you use?

Here's a specialized cleaning tool you could also try.
Download Junkware Removal Tool 7.5.4 - FileHippo.com
Save to desktop.

Microsoft Security Essentials

 

[Callender]

Okay so MBAM detected a lot of PUP's. I'd say they sneaked in when installing software or games. Anything MBAM found - remove it.

Then run other scans with ADWCleaner and Ultra Adware Killer and remove anything they find.

You didn't answer the question - when do you see these warnings? Is it only when browsing? You might want to reset Chrome.

Here's how to do that using UVK:

​

Then you can run a script to clean up some stuff.

If you download the attached file to your desktop and rename it to UVK Script.uvk

(rename from UVK Script.txt to UVK Script.uvk)

View attachment UVK Script.txt

you can import the script into UVK and run it.

File contents:

<UVKCommandsScript>
<EnableSystemRestore>
<CreateRestorePoint>
<EmptyBrowsersCache>
<DeleteBrowsersCookies>
<CleanAllUsersTemp>
<Reboot>

############ End of UVK Commands Script ###########

Instructions:

From UVK welcome screen choose "Run Scripts" then "Import commands from file"

Browse to the file that you saved and renamed to UVK Script.uvk and open it.

Then click "Run/ Fix Listed"

When finished your computer should reboot.

Note: Will be offline for a week from today. Hopefully one of our malware removal experts will add their advice!

 

[Callender]

More information:

So if that window pops up again - would you mind running UVK then from the Welcome Screen select "Process Manager"

Drag the Target Icon (Window Catcher) over the dodgy window and a process will be highlighted in the list. Right click on the entry for that process and choose "Process Properties"

Post a screenshot. If I don't get back to you until next week at least it will help others to work out what is going on!

​

 

[Mamma8]

This time I was listening to music on youtube and then in the middle of the song it made a weird noise kinda of reminds of the sound they play on a game show when the answer you give is wrong. Then the screen went blue and shut down all by it self

 

[Callender]

You were using Google Chrome - right? I'd suggest getting help by posting in the BSOD Help and Support thread.

 

[Mamma8]

I was actually on IE 11

 

[Callender]

The following still applies. You really need a BSOD expert.

I'd suggest getting help by posting in the BSOD Help and Support thread.