Power Outage now error messages

[mDubz]

Hi all,

We had a power outage over night and i leave my pc running all the time. When booting up this morning i was faced with the error "windows did not shut down properly" or something close to that... when i selected "start windows normally" it proceeded to perform disc error checking...appeared to be a lot of corrupt files... took a little while to complete and windows booted fine and i logged into my desk only to find the specified error message...

"C:\Windows\system32\ODBC32.dll is either not designed to run on Windows or it contains an error. Try reinstalling the program again using the original installation media or contact your system administrator or the software vendor for support" In the frame of the error window is says "iTunes.exe - Bad Image"

System had been running flawless until the power outage and i do restart my pc frequently, i have Kaspersky Anti-Virus and it is Windows 7 64bit version.

Any help would be greatly appreciated!

Thanks in advance

Mike,

 

[Maguscreed]

First and easiest thing would be to run a secure file check to ensure the windows core files are okay.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

[mDubz]

Did try that, the command line window disappears (no prompt the enter the Win7 installation disc) but the problem persists. Sorry i should have mentioned that! Also tried system restore to yesterday and that failed...

 

[Maguscreed]

You may be in a repair install situation something important was obviously damaged in the surge.
http://www.sevenforums.com/tutorials/3413-repair-install.html
(you can also boot from the disk and do a repair install following the same instructions if you have too)

 

[mDubz]

Nice, i'll give that a try however i wanted to advised that i have reinstalled my copy of Windows a couple times already... once due to a nasty virus and another because of hardware upgrade, i'm sure i will need to contact M$ because of this...

Secondly i have all of my programs installed on my D: drive, my C: contains the Windows installation and some selected programs that i wanted to have perform better as it is an SSD drive. Does this make it easier or more difficult to perform this fix? Was one of the reasons i chose to put all the programs on the D:

Thanks!

 

[Maguscreed]

I should have looked at your specs. I hope the ssd wasn't actually damaged by the power surge.
I would go to the manufacturer's site for the drive and download their check utilities just to be sure your drive is actually working properly still.

 

[mDubz]

Will do, greatly appreciate your help!

 

[mDubz]

New issue arises... Downloading anything using 2 different browsers flags it as a virus and states it has been deleted... During this particular download (Utility for the SSD) i disabled the anti virus but it still says "virus detected - File has been deleted".

Any ideas with this one?

 

[Maguscreed]

that behavior in and of itself sounds viral.
Are there any new tray icons?

 

[mDubz]

None that i have noticed, the system performs perfectly except for a few applications i.e. MSN, iTunes and i have onboard sound in my system which uses a utility for Creative Sound blaster Xfi. That software is also giving the same errors.

The only time these errors appear is when the system is rebooted or they are manually run...

I will most likely repair the system tomorrow, assuming it is fairly easy to recreate the shortcuts etc as i have everything installed to D:? There is very minimal on C: that i need to worry about so...

 

[Maguscreed]

well you can do that repair install, it doesn't take much time and shouldn't even mess with settings or anything much.

 

[LiquidSnak]

I agree that you may have a coincidental viral issue, or something was damaged by the surge. It may seem basic, but you were plugged in through a surge suppressor, right?

Try a repair install, and a thorough scan with your current AV, and maybe beyond that to Malwarebytes.

 

[mDubz]

Thanks guys,

Unfortunately i was not using a surge suppressor, just a regular cheapy power bar.. My apc died and i haven't had time nor the money to get a new one. Anyway, I did run a full AV scan yesterday and i will try Malwarebytes today to see what comes back.

well you can do that repair install, it doesn't take much time and shouldn't even mess with settings or anything much.

Is it much work to restore all of the shortcut or paths that point to the D: drive or would i have to run the installs for all of the programs i have installed to D:?

 

[Maguscreed]

The repair install should leave all those programs working, though most the settings related directly to windows itself will be reset. So custom themes icon settings, stuff like that will all go back to default.

 

[mDubz]

Excellent, Thanks again for the help. I ran Malwarebytes and it found 4 infections... clean them and restarted... still getting the errors :/

Anyway, i'll be running the repair install in a little while... pain in the butt but hey if the lose is minimal then no worries

Appreciate the help here, you guys are great!

 

[LiquidSnak]

The loss should be pretty minimal. It will just be some random settings and whatnot. I think it's the best option, as you have four infections, you probably have more lurking in some system files. Don't be afraid to run AV and AM software several times in a row