Printer Help

emJay

emJay

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Hey there,

This isn't a Windows 7 question, But seeing as I'm not a member on any other forums, I'd really appreciate the help.

Basically, one of my printers in work is a Brother HL-4040CN laser printer.
The problem is that when I'm printing CAD drawings, or any document really, there are little black pixel like dots left on the page. These don't appear on any document and is just a fault of the printer.

Has anyone had this problem before or could anyone name the component of the printer that's causing the dots and any possible solution - even if it's just buying a new part!

Many thanks,
-emJay
 

My Computer

Computer Manufacturer/Model Number
Overclockers.co.uk
OS
Windows 7 Professional x64
CPU
Q6600 @ 3.31ghz
Motherboard
Asus P5Q-E
Memory
Corsair XMS2 4gb DDR2
Graphics Card(s)
nVidia 9800GX2
Sound Card
Onboard
Monitor(s) Displays
Iiyama prolite 22"
Screen Resolution
1680x1050
Keyboard
Logitech G15 v1
Mouse
Logitech G5
Internet Speed
Virgin Media 20mbit Cable

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
benchtec, built to personal specs
OS
Windows10 Pro - 64Bit vs.10547
CPU
i7-965 Extreme Edition (8 Cores) at 3.3GHz (no OC)
Motherboard
BloodRageX58 (Socket1366)
Memory
12G Corsair Dominator DDR3 - tripled
Graphics Card(s)
2xAMD SapphireNITRO R9 380(4G) crossfire
Sound Card
Sonar(SB)X-Fi onboard
Monitor(s) Displays
SyncMaster P2050 20"
Screen Resolution
1600x900 (widescreen)
Hard Drives
480G\OCZSolid3SSD, 64G\OCZVertex3SSD,60G\OCZVertex2SSD, 1TB\spinpointF1SATAHDD
PSU
1200w Power Station Gold
Case
ANTEC 900/2 all blue lights, etc..
Cooling
Noctua SE1366 NH-U12P - a tight fit, but a monster cooler!!
Keyboard
Logitech G19 (wired)
Mouse
Logitech G9 Laser (wired)
Internet Speed
150mb unlimited
Browser
IE11(RP)
Other Info
Xbox One, Nokia735 Windows10 mobile, LG HD/DVD/Blu-Ray r/w, CyberlinkPowerDVD15, LogitechZ5500-SS(5.1), LogitechG35Phones-SS(7.1),MSOffice 2007,CorelDrawX7,Painter2016, Wacom Intuos Pro-SE
Yeah. Like I said, this isn't directly related to Windows 7 - I know this because it's happening on an XP machine too. It's definitely a component that either needs cleaning or replacing, I just can't determine which one it is as I've no experience in printers.

Thanks.
 

My Computer

Computer Manufacturer/Model Number
Overclockers.co.uk
OS
Windows 7 Professional x64
CPU
Q6600 @ 3.31ghz
Motherboard
Asus P5Q-E
Memory
Corsair XMS2 4gb DDR2
Graphics Card(s)
nVidia 9800GX2
Sound Card
Onboard
Monitor(s) Displays
Iiyama prolite 22"
Screen Resolution
1680x1050
Keyboard
Logitech G15 v1
Mouse
Logitech G5
Internet Speed
Virgin Media 20mbit Cable
Never used a Brothers printer but every other printer I have used has a maintenance section in there program. Suck as test printer, align head, clean head. Take a look see in your program.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Here is a direct link to an online manual for that printer

After clicking that link, Click "Troubleshooting" on the left, Scroll down and click "Improve Print Quality". It has a bunch of symptoms and possible solutions.

What I would suggest is taking the toner cartridge out and looking on the bottom side (the roller that touches the paper), and spinning it slowly around looking for something on it that could cause the black dots. If so, grab a paper towel and wipe it off gently.
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate
CPU
AMD Athlon II X2 245 2.90Ghz
Motherboard
Some Gigabyte one, dont remember model
Memory
3.00 GB
Graphics Card(s)
8800GTS 512MB
Sound Card
Sound Blaster X-Fi Titanium Fatal1ty
Monitor(s) Displays
Dual 22" widescreen
Hard Drives
250GB internal, 500GB internal
PSU
CORSAIR CMPSU-850TX 850W Power Supply
Case
Thermalkake Tsunami Dream
Cooling
Thermaltake Golden Orb II
Keyboard
Saitek Eclipse 2
Mouse
Logitech MX518
I use those little alcohol swabs and clean all toner heads and inside of printer.
Do you have a maintenance tool for alignment and head cleaner?
 

My Computer

Computer Manufacturer/Model Number
HP M9077c
OS
Windows 7 Home Premium 64bit
CPU
Intel(R)Core(TM)2 quad [email protected] 2.39GHz
Motherboard
ASUSeK
Memory
6GB DDR2 6400
Graphics Card(s)
GeForce 8500/512MB
Sound Card
Realtek High Def Audio
Monitor(s) Displays
HP w2408 LCD 24" widescreen
Screen Resolution
1920x1200
Cooling
6 pack of Bud
Keyboard
MS wireless Inteli
Mouse
MS wireless Inteli
Unfortunately there's no tool. I looked for imperfections but I think it was generally just wear due to age. I've replaced the toner and now have pages coming out cleanly, lol.

Many thanks for all the replies, much appreciated.
 

My Computer

Computer Manufacturer/Model Number
Overclockers.co.uk
OS
Windows 7 Professional x64
CPU
Q6600 @ 3.31ghz
Motherboard
Asus P5Q-E
Memory
Corsair XMS2 4gb DDR2
Graphics Card(s)
nVidia 9800GX2
Sound Card
Onboard
Monitor(s) Displays
Iiyama prolite 22"
Screen Resolution
1680x1050
Keyboard
Logitech G15 v1
Mouse
Logitech G5
Internet Speed
Virgin Media 20mbit Cable
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