Printer killed wifi?

Kylewin7

New member
Local time
10:20 PM
Messages
14
today I was installing the full version of the software for my printer (HP J6480) so I could edit the text in my scanned document the original driver was the one that win7 automatically downloads and uses and while it was installing the software I looked down at the task bar I noticed that the wifi had a "!" in it ( it worked 2 minutes before that) and since then I've not had Internet
I have tried restoring it 2 days back no success , reinstalling wifi card ,and the built in network troubleshooter with no success
My specs are
Dell inspirion 537s 2gb ram 2.93 intel core 2 duo
Win 7 home 64 bit
Wifi card is a d-link WDA-1320

Thanks in advance for your help
 

My Computer

OS
Win 7 64 bit
Any help would be greatly appreacited a computer without Internet is useless
 

My Computer

OS
Win 7 64 bit
Could you check if after installing your software there has been a proxy change in the internet settings of your IE? Also try re-installing your network card drivers.
 

My Computer

Computer Manufacturer/Model Number
Fujitsu Siemens Li 1718
OS
Windows 7
CPU
core duo CPU T2350 @ 1.8GHz
Memory
1 GB
Graphics Card(s)
ATI X200M
There are no proxies and the wifi card has been reinstalled with no success
 

My Computer

OS
Win 7 64 bit
Does the WIFI card show up OK in device manager with no yellow ! or red X's? What does the network and sharing center say as far as network access and INTERNET go? Have you tried using system restore to go back before you installed the printer software?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
Also when I go to the network and sharing page its not showing that I'm connected to my wifi router yet in the the taskbar wifi icon it says that im connected with limited access
 

My Computer

OS
Win 7 64 bit
Does the WIFI card show up OK in device manager with no yellow ! or red X's? What does the network and sharing center say as far as network access and INTERNET go? Have you tried using system restore to go back before you installed the printer software?

Yes it does show up in device manager
 

My Computer

OS
Win 7 64 bit
If this is a wireless connection delete your current connection from the list of preferred networks and set it up again. I would also reboot the router. If its a wired connection try swapping cables.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
Tried all suggested things and nothing and to answer your question about the yellow ! Or red x it says its ok
 

My Computer

OS
Win 7 64 bit
Can you log into your routers status page? If yes what does it show?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
EDIT: actually what you might want to do is connect your PC directly to your cable or DSL modem. If you get a connection then its a problem with the router, if you still can't connect its more likely a problem on the PC.

OK, open an elevated cmd windows, start > all programs > accessories > right click "command prompt" and select run as administrator. Then run ipconfig /release, followed by ipconfig /renew. Then to see what you got run ipconfig /all. ipconfig /? will list all the options. If you don't know what to look for clip and past what you get back here and I'll have a look at it. If you're not getting an IP address from the router I'd probably reset it to defaults and try connecting again.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
Still no success with it hard wired to the modem
 

My Computer

OS
Win 7 64 bit
OK, so your wired and wireless connections don't work? You should probably power cycle your modem after switching the connection to your PC. Sometimes they need a little nudge to recognize a new device.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
It recognized it but say no internet access
 

My Computer

OS
Win 7 64 bit

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : D-Link WDA-1320 Desktop Adapter
Physical Address. . . . . . . . . : 00-24-01-03-0E-68
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4d5d:a119:a0b4:13cf%25(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.6(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, March 31, 2011 6:05:25 PM
Lease Expires . . . . . . . . . . : Friday, April 01, 2011 6:05:25 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 738206721
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-DF-41-28-00-25-64-05-68-2D

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled


If there any private info in here please let me know
 
Last edited:

My Computer

OS
Win 7 64 bit
That looks OK, there is nothing listed there that I would personally worry about posting. Is that a wireless connection to your router? Did you try the flush DNS?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
You might want to try turning your firewall off as a test, especially if its not the built in windows firewall.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
The firewall is off and I flushed the dns still nothing and I'm editing my post to show only the wireless
 

My Computer

OS
Win 7 64 bit
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