Printer Problem

[DavidRefaeli]

Hello,

I just switched to Windows 7RC, but it doesn't recognize my Printer - Brother MFC-425CN - I tried installing the XP and the Vista drivers - it just doesn't recognize it... I plug it in to the USB and it doesn't react... Tried every USB port that I have... Nothing.

HELP!

Thanks,
David

 

[zigzag3143]

Hello,

I just switched to Windows 7RC, but it doesn't recognize my Printer - Brother MFC-425CN - I tried installing the XP and the Vista drivers - it just doesn't recognize it... I plug it in to the USB and it doesn't react... Tried every USB port that I have... Nothing.

HELP!

Thanks,
David

Tell us abt your sys specs, and are you 32 bit or 64?

Ken

 

[DavidRefaeli]

specs

32-bit

It's a new computer I just bought. MSI G41M-FD motherboard, Intel Pentium 2.6gb dual core processor, 4gb ram, 320gb sata2, etc.
What else do you want to know?

 

[Muad Dib]

Well the obvious, do the USB ports work for any other device - mouse, USB flash drive, etc.?

Have you checked the BIOS settings (sorry not familiar with you MOBO) for any USB specific settings?

 

[DavidRefaeli]

ofcourse

Mouse/disk-on-key - all work.

What do I need to temp with the BIOS?

I'm guessing it's a compatibility problem. This is a pretty new OS... But is there any way around it?

 

[zigzag3143]

32-bit

It's a new computer I just bought. MSI G41M-FD motherboard, Intel Pentium 2.6gb dual core processor, 4gb ram, 320gb sata2, etc.
What else do you want to know?

thanks DR.

Im assuming you updated the driver, just in case Brother Software Download.

Is there any unknown devices in device manager? (type decice manager in search)

Ken