Printer problem

[ES1]

Purchased a Cannon LBP6000.
Installed but gives a communication error.
The error comes on then off so fast it is hard to read.
It will print but will not shut off(keeps printing).
Installed the driver several times.
Changed out USB cords with no change.

I attached the printer to an old laptop and it worked properly.

I run Windows 7 Home Premium on a Dell Vostro 260S x64.

TIA

 

[ICIT2LOL]

Hello and welcome ES1 mate some system specs would be really good for starters.

http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

Now I don't know where you got the driver from but if it was a Windows feature one then try this instead as I ma not a fan of the Windows driver search stuff
Canon

 

[ES1]

I used the driver from Cannon and from Windows with no luck

 

[ICIT2LOL]

Ok mate the system specs please and run these too

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html < use the /f option in Option 2 ifnecessary
if these do not come up with anything then these

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

download from bleeping computer – delete any rubbishthese find.

 

[ES1]

I tried several times on the specs.
I am an old man and very dumb.
When I do the system spec procedure it just puts back in what I already entered and nothing else.
I deleted what I entered in and did save changes but it still comes back and fills in only what I entered the first time.
I will keep trying.

 

[ICIT2LOL]

Ok ES if it is any consolation I am fairly old myself mate and look we have to start somewhere so don't stress out on it.

Run this HWiNFO, HWiNFO32/64 - Download and jot down the details open the User CP at the top and fill in the fields in User CP see pic

 

[ES1]

I will complete specs as shown.
I did nun the sfc/scannow and it found no integrity errors.

 

[ICIT2LOL]

I will complete specs as shown.
I did nun the sfc/scannow and it found no integrity errors.

Good to hear mate and when you get chance run the chkdsk as it checks the disk rather than just the OS as SFC does. If you run it and it comes up with any problems then you might nee d to run it again with the /f or even the /r "switch" in the command line.
http://www.sevenforums.com/tutorials/433-disk-check.html < use the /f option in Option 2 ifnecessary
If you need to posy in the tutorial if you are unsure of anything as Brink the fellow that composed it is an expert and a thoroughly nice man and will be more than pleased to help you out as indeed we all will so once again don't stress out by asking what may seem to be obvious questions - we all started off in uour position

 

[ES1]

2nd one ran and I did not see any errors

 

[ICIT2LOL]

Excellent job on the specs ES1!! See you are not so dumb as you thought you were as always it is just a matter of asking.
Now we had better run those malware scans I mentioned previously they do not take long to do either.

John

 

[ES1]

Did all the cleaning and it performs the same.
I also removed all the other printer driver and programs and no change.

 

[ES1]

All programs ran and still does not work.
It prints but will not quit printing.