Printer recognition problems

[Mr Chips]

I've got a Dell laptop and am trying to get either of two printers to connect. Both are recognised as scanners but the printer modules are not being recognised. The printers I am trying to use are a Brother DCP-197C
and an Epson Stylus Office BX525WD.

I'm running on Windows 7 Home Premium

Anyone know how to resolve this?

 

[mitchell65]

Hi and welcome to the Forum
Have you got the original software discs that came with these printers? If no go to here for the Brother package;
Downloads | DCP-197C | United Kingdom | Brother
and here for the Epson:
Epson Stylus Office BX525WD : Drivers & Software

 

[Mr Chips]

Thanks for that. Got the Brother working - now to try the Epson