rjordan393
New member
I reinstalled windows 7 home premium 64 bit. Then soon after, my printer checked out ok but the Fax will not work. Its a HP model 4500 printer/Fax. When I do a test fax, it passes all but one test. The error indicates that I am using the wrong phone cord wire and to install the correct one. The correct one is a 2 wire phone cord. I no longer have the original cord. But the install instructions say I can use a 2 wire phone cord adapter to the printer/fax, then I can use a regular 4 wire phone cord after that and then to the phone jack. I tried different scenarios including reinstalling the printer/fax software. Its probably something simple but I speak little computerese.
Has anyone experience this type of problem and how to repair it?
Has anyone experience this type of problem and how to repair it?
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Dell
- OS
- Windows 7 64 Bit
- CPU
- AMD Athlon II X 2 processor 245 (2.9GHz, 1M, 2C)
- Memory
- Up to 4 GB
- Sound Card
- Intergrated 7.1 Channel Audio up to Creative Soundblaster
- Monitor(s) Displays
- HP led monitor
- Hard Drives
- Up to 1000 GB SATA hard drive
- Antivirus
- Kaspersky Pure 3
- Browser
- Internet Explorer 11