Printing problem

Marauder2003

New member
Local time
1:32 AM
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5
Windows 7 Home Premium 64
Office 2007
IE 8
HP 6200 USB connected printer
HP 8500 network connected printer.

None of the following applies to the HP 8500. It prints fine.

When printing from the following application programs no images print. Just text.
Word
Outlook
IE 8
MS Paint
MS Image Viewer

Printing from the following images print fine.
Windows Explorer (function of OS)
Firefox
Firehand Ember (photo viewer)

I tried using System Restore and went back to May 9. Problem still exists.
But the problem did not actually exist on May 9.
HP site has no drivers. They say they are in Windows 7.
Is there something common to all MS apps that controls printing images?
Ideas???
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Pro 64
CPU
Intel I7-4820K
Motherboard
MSI X79A-GD45 Plus
Memory
dual Kingston KHX1600C9D3/8G
Graphics Card(s)
ATI FirePro 2460
Sound Card
integrated
Monitor(s) Displays
dual Acer X243w
Screen Resolution
1920x1200
Hard Drives
dual Samsung SSD 840 Pro 120G
dual Hitachi 3TB
dual WD 500G
PSU
Corsair AX760
Case
CoolerMaster HAF 912
Cooling
Intel Liquid
Keyboard
Logitech S510
Mouse
Logitech S510
Internet Speed
FIOS 50/25
Antivirus
ESET Nod32
Browser
IE 11, Chrome, Firefox
Welcome Marauder2003. Is the printer in question HP 6200 USB, locally connected? That is directly to the PC.
Try a different USB port.
Unplug the printer, reboot and plug it back in.
Uninstall it and drivers in Device Manager.
Check printer setting to see how it is set to print, i.e., Background, etc.


Let us know if any of those steps work.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
I will try that when I get a chance and I would agree if no images print. But at least 3 programs DO print images. Since images can be printed I don't think it is the printer, drivers or connection. It appears only MS apps don't print images.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Pro 64
CPU
Intel I7-4820K
Motherboard
MSI X79A-GD45 Plus
Memory
dual Kingston KHX1600C9D3/8G
Graphics Card(s)
ATI FirePro 2460
Sound Card
integrated
Monitor(s) Displays
dual Acer X243w
Screen Resolution
1920x1200
Hard Drives
dual Samsung SSD 840 Pro 120G
dual Hitachi 3TB
dual WD 500G
PSU
Corsair AX760
Case
CoolerMaster HAF 912
Cooling
Intel Liquid
Keyboard
Logitech S510
Mouse
Logitech S510
Internet Speed
FIOS 50/25
Antivirus
ESET Nod32
Browser
IE 11, Chrome, Firefox
IE9 has some options like that. Maybe the other apps do too?:)
Capture.JPG

In MS Paint I have options under Print settings specific to my HP ptrnter as well.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
How's it going?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
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