Problem at the time of booting

[senba]

Hello everyone... I have Toshiba Satellite M300 laptop. I have recently changed my os from vista to win 7. Initially it was good. But now when i press the power button and when i m promted to enter the password my mouse as well as keyboard is not functioning. If i force the shutdown by pressing the power button it is becoming normal. Why is this happening? Is there any problem in installation or its a problem of my laptop. Please let me know...

 

[Bl4ckPearl]

Hello everyone... I have Toshiba Satellite M300 laptop. I have recently changed my os from vista to win 7. Initially it was good. But now when i press the power button and when i m promted to enter the password my mouse as well as keyboard is not functioning. If i force the shutdown by pressing the power button it is becoming normal. Why is this happening? Is there any problem in installation or its a problem of my laptop. Please let me know...

Same as mine. I have Toshiba Satellite M300 laptop, with the same problem. and also when I restarted cannot read all the driver.
How to fix this?

 

[eduede]

Hi guys. When you upgraded to Windows 7, did you do an "upgrade" installation or a "clean" installation?

Also, you say that when you force a restart by hitting the power button, when you get back to the log-in screen, your keyboard and mouse do work? This problem occurs always? Just sometimes?

I have a few ideas, but I'd like to hear more about the problem. Please be as specific as possible about the problem you are experiencing.

Best,
Eamon

 

[Bl4ckPearl]

When I upgrade, off course I format the partition first.
This problem always happen only if I restart the laptop, for example every install updates or install an application that need to restart, laptop will be have the problem..but if use force shutdown, and turn on again nothings happen (working normal).

Thanks
JmZ

 

[letsdoamazing]

Hello everyone... I have Toshiba Satellite M300 laptop. I have recently changed my os from vista to win 7. Initially it was good. But now when i press the power button and when i m promted to enter the password my mouse as well as keyboard is not functioning. If i force the shutdown by pressing the power button it is becoming normal. Why is this happening? Is there any problem in installation or its a problem of my laptop. Please let me know...

Same as mine. I have Toshiba Satellite M300 laptop, with the same problem. and also when I restarted cannot read all the driver.
How to fix this?

I would try uninstalling the drivers and reinstalling them first.

 

[Kirsch]

This problem always happen only if I restart the laptop, for example every install updates or install an application that need to restart, laptop will be have the problem..but if use force shutdown, and turn on again nothings happen (working normal).

Thanks
JmZ

Wait.. what? Now I'm confused.

If you restart the laptop, you get problems when Windows boots back up.

BUT, if you shut down the laptop, and the re-power on, Windows is fine.

Is this correct?

 

[letsdoamazing]

Hi guys. When you upgraded to Windows 7, did you do an "upgrade" installation or a "clean" installation?

Also, you say that when you force a restart by hitting the power button, when you get back to the log-in screen, your keyboard and mouse do work? This problem occurs always? Just sometimes?

I have a few ideas, but I'd like to hear more about the problem. Please be as specific as possible about the problem you are experiencing.

Best,
Eamon

Where are you going with that? Are you thinking that they got corrupted in the process? Because from Vista to 7 is not that big of a problem, some things are not compatible, but it wouldn't make a difference by how they shut down, would it? A clean install is always the better option, but more just upgrade.

 

[Bl4ckPearl]

This problem always happen only if I restart the laptop, for example every install updates or install an application that need to restart, laptop will be have the problem..but if use force shutdown, and turn on again nothings happen (working normal).

Thanks
JmZ

Wait.. what? Now I'm confused.

If you restart the laptop, you get problems when Windows boots back up.

BUT, if you shut down the laptop, and the re-power on, Windows is fine.

Is this correct?

yes, thats right.
note: force shutdown not only normal shutdown

 

[karlsnooks]

When I upgrade, off course I format the partition first.
This problem always happen only if I restart the laptop, for example every install updates or install an application that need to restart, laptop will be have the problem..but if use force shutdown, and turn on again nothings happen (working normal).

Thanks
JmZ

Welcome to the SevenForums.

I am also a Toshiba Satellite user, although a different model than yours.

I suggest you go to the Toshiba site.
Go thru the gyrations and put in laptop, satellite, model nr info.
Select Window 7 and 32 or 64 bit
Click on the Download button you see rather than take that general update everything.
Look at the list of updates for Win 7 32 or 64 bit.
Select the appropriate ones.

I recommend starting with the oldest applicable and work yourself up to the most recent applicable.

OK. Now you've got the latest drivers, etc for your system.

First, try now and see if the problem is gone.

Let us know the results and then we can go from there.

 

[Kirsch]

And by problems, your keyboard and mouse do not work?

 

[Bl4ckPearl]

And by problems, your keyboard and mouse do not work?

yup. and I already use the latest driver from toshiba and intel and also synaptics.

 

[Bl4ckPearl]

Hello everyone... I have Toshiba Satellite M300 laptop. I have recently changed my os from vista to win 7. Initially it was good. But now when i press the power button and when i m promted to enter the password my mouse as well as keyboard is not functioning. If i force the shutdown by pressing the power button it is becoming normal. Why is this happening? Is there any problem in installation or its a problem of my laptop. Please let me know...

Same as mine. I have Toshiba Satellite M300 laptop, with the same problem. and also when I restarted cannot read all the driver.
How to fix this?

I would try uninstalling the drivers and reinstalling them first.

I already do that...

 

[Kirsch]

And by problems, your keyboard and mouse do not work?

yup. and I already use the latest driver from toshiba and intel and also synaptics.

Do me a favor and remove the battery, plug the laptop into the wall, start windows, try a restart, see if you still have a problem (obviously not a permanent fix if it works).. I just want to see if this works.

 

[Bl4ckPearl]

And by problems, your keyboard and mouse do not work?

yup. and I already use the latest driver from toshiba and intel and also synaptics.

Do me a favor and remove the battery, plug the laptop into the wall, start windows, try a restart, see if you still have a problem (obviously not a permanent fix if it works).. I just want to see if this works.

Now I lost my display...its dark but i can hear the windows booting sound.

 

[Kirsch]

Hmm.. Ok .. Get windows working with your keyboard and mouse, then:

1. Go to your Start menu and type "Run", hit enter
2. In the Run box that opens, type "regedit" and press Enter.
3. In the new window that opens, click the "Edit" menu, then "Find."
4. In the find filed, type "kbdclass" and press enter.
5. The registry editor will now search for any key that has "kbdclass" in it. What you are looking for is any that have a name of "UpperFilters" and a data of " something_random_here kbdclass" You may need to go to "Edit," "Find Next" if the search finds something else first.
6. Once you find the key, double click on it, and edit the text so that it includes only "kbdclass". Press OK.
7. Continue searching (using the "Edit" and "Find Next" menu) until you have found and edited all of the "UpperFilters" keys. Again, all should have a data filed that includes only "kbdclass".
8. Close the registry editor.
9. Go to the device manager, find your keyboard in the list

You should then restart your computer, and with any luck, your keyboard will work upon rebooting.

 

[karlsnooks]

Now a suggestion is to run EVENTVWR.MSC

Navigate as follows thru the tree in the left-hand pane:
Applications and Services Log | Microsoft | Windows | Diagnostics-Performance |
Operational

Under the Task Category tab,
you will have Boot and Shutdown related items

Click on one of the ones that are something more than just a warning,

You will notice a General and a Details tab in the area describing the event you selected.

There exists the possibility that you will find the source of your problems here.

You are viewing a log of startup/shutdown related events.

The Event Viewer actually has many more categories.

 

[Bl4ckPearl]

Hmm.. Ok .. Get windows working with your keyboard and mouse, then:

1. Go to your Start menu and type "Run", hit enter
2. In the Run box that opens, type "regedit" and press Enter.
3. In the new window that opens, click the "Edit" menu, then "Find."
4. In the find filed, type "kbdclass" and press enter.
5. The registry editor will now search for any key that has "kbdclass" in it. What you are looking for is any that have a name of "UpperFilters" and a data of " something_random_here kbdclass" You may need to go to "Edit," "Find Next" if the search finds something else first.
6. Once you find the key, double click on it, and edit the text so that it includes only "kbdclass". Press OK.
7. Continue searching (using the "Edit" and "Find Next" menu) until you have found and edited all of the "UpperFilters" keys. Again, all should have a data filed that includes only "kbdclass".
8. Close the registry editor.
9. Go to the device manager, find your keyboard in the list

You should then restart your computer, and with any luck, your keyboard will work upon rebooting.

Thank you so much. now the problem with the touch pad and the display driver (intel 965 express chipset) always going back to 800x600 for the resolution..should be 1280x800???

Im sorry to many asking

 

[Kirsch]

Just to clarify, your keyboard works fine now after a restart, but the touchpad does not?

 

[Bl4ckPearl]

Just to clarify, your keyboard works fine now after a restart, but the touchpad does not?

Yes..and if i try at safe mode all the driver running perfect. but normal mode the touch pad is not working? im really confused now..should i downgrade my windows 7 ultimate to windows 7 professional??
how about my screen resolution when the laptop restart??

 

[Kirsch]

For the touchpad, try holding the Fn key, and then pressing F9

With the resolution, when does it switch back? If it's about 30 seconds later, after you switch the resolution, tap the spacebar, and then hit Enter