Problem booting into windows

[gundamz2001]

Hi all,

I have a problem booting into windows 7. Let me describe the problem further. I built my computer about a year ago and changed my old video card to a EVGA GTX 460 a couple months ago. The setup is running fine for a while. However, a few days ago, my computer suddenly froze and I have been stuck at "welcome" screen ever since with normal login.
I could boot into safe mode, and after some investigation, I could boot into windows disabling "Desktop Window Manager Session Manager", however if I start playing games, the computer starts crashing. The event viewer shows a bunch of errors, like

- DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
- The following boot-start or system-start driver(s) failed to load: discache spldr Wanarpv6
- Audit events have been dropped by the transport. 0

I also used WhoCrashed to look at the dump from BSOD. Here's the output:

crash dump file: C:\Windows\Minidump\121610-26660-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5CEF8)
Bugcheck code: 0x116 (0xFFFFFA80072604E0, 0xFFFFF880105C1FBC, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
Google query: dxgkrnl.sys Microsoft Corporation VIDEO_TDR_ERROR

It mentioned that my system configuration maybe incorrect and may caused by other drivers. I tried a few things but I couldn't get passed "welcome" screen under normal login.
Here are a few things I have tried to tackle the issue
- Took out all the unnecessary components
- sfc /scannow to try to fix any system files, did chkdsk too.
- Reinstalled windows with different Nvidia drivers (downloading from guru3d.com, using the one from windows update); also tried installing HD Audio, and without it
- Used driver sweeper/ccleaner to remove driver if I am not doing a fresh install
- Updated motherboard bios, video card bios
- Updated all the drivers (sound card, LAN, etc); I used PC Pitstop Driver Alert to make sure all the drivers are current.
- Did memtest86+ overnight and the memory were fine
- Used my old video card and everything seems to be fine so far
- I couldn't do video card stress test (FurMark) since I can't boot into windows normally with any Nvidia drivers (only standard windows VGA driver)
- I don't have any computer that can test the current video card

And Here's my system spec:
Intel i7 860
Corsair TX 750W
2x2GB OCZ DDR3 RAM
EVGA Nivida GTX 460
Windows 7 Profesional

Is there something else I should try? Sorry for the long post and any input would be greatly appreciated. Thanks !

 

[yowanvista]

Bugcheck code: 0x116 (0xFFFFFA80072604E0, 0xFFFFF880105C1FBC, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys

This stop 0x116 error is related to your GPU/graphic drivers
It is usually caused by a defective video card
http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html

- Used my old video card and everything seems to be fine so far

This confirms that your new card is bad, RMA it if its still under warranty

 

[gundamz2001]

Thank you very much with your help.

One thing I forgot to point out, my old video card is ATI HD 3XXX. So I wasn't sure if it could still be driver-related issue.