Solved Problem connecting to Internet router

Melita

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Power User
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293
Location
Canada
Windows 7 Home Premium

While trouble shooting Networking, 'Network Trouble Shooter' reset my Internet Router a few times. Since then the computer does not connect to the Internet automatically when switched on, as it used to do. It used to connect so fast that it could not even be noticed on the task bar icon. Now it has to be manually connected each time, and takes about 45 seconds to connect. In 'Manage Wireless Connections', 'Automatically Connect' is selected. What can I do?
 

My Computer

Computer Manufacturer/Model Number
Laptop - Acer Aspire 5250-BZ479
OS
Windows 7 Home Premium 64bit
CPU
AMD Dual Core C-50
Memory
2GB DDR3/320GB HDD
Graphics Card(s)
AMD Radeon HD 6250
Monitor(s) Displays
15.6" HD LED LCD
Internet Speed
ADSL
Try to turn the power off to your modem/router for 5 minutes then switch it back on, restart the computer once it's fully back on and see if that helps. Are you using a 3rd party software to connect your wireless or Windows built in wireless manager which is usually better then such 3rd party ones
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Made
OS
Windows 7 Ultimate x64
CPU
Q6600 3.1ghz
Motherboard
Gigabyte GA-P35-DS3L
Memory
Kingston DDR2 6400 8GB
Graphics Card(s)
Gigabyte Radeon HD 6850 1GB 256-Bit
Sound Card
On board
Monitor(s) Displays
Acer X243H
Screen Resolution
1920x1080
Hard Drives
Intel 330 120GB SSD
WD 2TB 7200
PSU
Thermaltake Toughpower 750W Semi Modular
Case
Modified Alienware
Keyboard
A4Tech
Mouse
Gigabyte ECO600
Antivirus
Comodo
Browser
Cyberfox
Try to turn the power off to your modem/router for 5 minutes then switch it back on, restart the computer once it's fully back on and see if that helps. Are you using a 3rd party software to connect your wireless or Windows built in wireless manager which is usually better then such 3rd party ones

This did not work. I am not using any third party software.

When the computer is switched on, the Wireless icon has a red cross on it and takes 45 seconds to connect. When it has been in 'sleep' mode, and at wake up, it has a yellow asterisk and takes over minute to connect. The cross and the asterisk has never appeared before, in three years since the laptop (Acer 5250), was bought.

I forgot to mention earlier that the Wireless Adapter was also reset a number of times. My ISP checked the Internet router and gave it clean bill of health.

Thank you,
 

My Computer

Computer Manufacturer/Model Number
Laptop - Acer Aspire 5250-BZ479
OS
Windows 7 Home Premium 64bit
CPU
AMD Dual Core C-50
Memory
2GB DDR3/320GB HDD
Graphics Card(s)
AMD Radeon HD 6250
Monitor(s) Displays
15.6" HD LED LCD
Internet Speed
ADSL
The cross on the wireless icon indicates the network adapter on your computer is switched off or unavailable, not that the router is not working. Look for it in device manager and see if you can't update the driver ...
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
7 x64 Ultimate
CPU
AMD Ryzen 5
Motherboard
Gigabyte GA-AB350-Gaming
Memory
16GB DDR4
Graphics Card(s)
Radeon R7 360
Monitor(s) Displays
2 x Dell U2518D
Screen Resolution
2560x1440 2560x1440
Hard Drives
WD 500GB x2
Samsung SSD 128MB (OS)
XPG SX8200 Pro M.2 2280 1TB
PSU
Antec 500
Cooling
Hyper 212 EVO
Keyboard
Logitech cordless K800
Mouse
Logitech M510
Antivirus
Avira
Windows fond driver software by browsing the computer and updated adapter driver, but problem remains. I also found that Windows has stopped 'Microsoft Virtual WiFi Adapter' from working because "there is a problem" with it. Would this have anything to do with the problem?

The cross on the wireless icon is momentary. It turns to yellow asterisk after that.
 

My Computer

Computer Manufacturer/Model Number
Laptop - Acer Aspire 5250-BZ479
OS
Windows 7 Home Premium 64bit
CPU
AMD Dual Core C-50
Memory
2GB DDR3/320GB HDD
Graphics Card(s)
AMD Radeon HD 6250
Monitor(s) Displays
15.6" HD LED LCD
Internet Speed
ADSL
Sorry for slow answers as I'm not very familiar with your laptop. Why were you trouble shooting it in the first place and trouble shooting Windows can't reset your router as you need to be logged into it to make changes so you must mean the wireless device on your Acer. You also don't list what antivirus you're using. After some Googling I found this thread and follow the steps in post #35 and read the other info there and hope it helps. Don't worry about changing your DNS to the Google one or changing the router to channel 8 until you try the other steps. Once you deleted all the profiles (Make sure you know your Wireless network password) use the Set up a new connection or network wizard to create a new connection in Control Panel, Network and Sharing

HELP! Acer Aspire 5250 Keeps Loosing Wi-Fi Internet Connection! - Page 2 - Tech Support Forum
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Made
OS
Windows 7 Ultimate x64
CPU
Q6600 3.1ghz
Motherboard
Gigabyte GA-P35-DS3L
Memory
Kingston DDR2 6400 8GB
Graphics Card(s)
Gigabyte Radeon HD 6850 1GB 256-Bit
Sound Card
On board
Monitor(s) Displays
Acer X243H
Screen Resolution
1920x1080
Hard Drives
Intel 330 120GB SSD
WD 2TB 7200
PSU
Thermaltake Toughpower 750W Semi Modular
Case
Modified Alienware
Keyboard
A4Tech
Mouse
Gigabyte ECO600
Antivirus
Comodo
Browser
Cyberfox
That did it! Now it connects almost instantaneously. Like you said I did't have to do the DNS and channel 8 'stuff'. Could also please tell me what the command prompts reset.log and winsock reset catalog does in the Wireless device?

Thank you,

Kind regards
 

My Computer

Computer Manufacturer/Model Number
Laptop - Acer Aspire 5250-BZ479
OS
Windows 7 Home Premium 64bit
CPU
AMD Dual Core C-50
Memory
2GB DDR3/320GB HDD
Graphics Card(s)
AMD Radeon HD 6250
Monitor(s) Displays
15.6" HD LED LCD
Internet Speed
ADSL

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Made
OS
Windows 7 Ultimate x64
CPU
Q6600 3.1ghz
Motherboard
Gigabyte GA-P35-DS3L
Memory
Kingston DDR2 6400 8GB
Graphics Card(s)
Gigabyte Radeon HD 6850 1GB 256-Bit
Sound Card
On board
Monitor(s) Displays
Acer X243H
Screen Resolution
1920x1080
Hard Drives
Intel 330 120GB SSD
WD 2TB 7200
PSU
Thermaltake Toughpower 750W Semi Modular
Case
Modified Alienware
Keyboard
A4Tech
Mouse
Gigabyte ECO600
Antivirus
Comodo
Browser
Cyberfox
I was fiddling with so many settings trying to connect my Windows 7 with XP. Whatever went wrong would have been at that time. Thank you indeed for all the help. Best regards,
 

My Computer

Computer Manufacturer/Model Number
Laptop - Acer Aspire 5250-BZ479
OS
Windows 7 Home Premium 64bit
CPU
AMD Dual Core C-50
Memory
2GB DDR3/320GB HDD
Graphics Card(s)
AMD Radeon HD 6250
Monitor(s) Displays
15.6" HD LED LCD
Internet Speed
ADSL
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