problem in internet connection

[abhijeetiim]

Hi
My bsnl wimax connection has stopped working on my laptop...IT WORKS ON MY FREINDS' LAPTOP
On my laptop (windows 7), in the taskbar, it shows connected and everything seems fine but i cant access any sites or download anything
Does this have to do with a bluetooth device i installed a few days back or some other issue...plz guide me

 

[abhijeetiim]

i did ipconfig /all and this is the reply

Windows IP Configuration

Host Name . . . . . . . . . . . . : EMPERORS-EMPIRE
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : C2-17-FE-9E-88-22
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5B93 Wireless Network Adapter
Physical Address. . . . . . . . . : C4-17-FE-9E-88-22
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Physical Address. . . . . . . . . : 20-6A-8A-62-33-DD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::45a9:d5c7:d471:750%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.51(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 10 February 2013 20:03:02
Lease Expires . . . . . . . . . . : 10 February 2013 21:03:01
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 169896586
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-6B-8B-F3-20-6A-8A-62-33-DD
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{079E895E-A34A-44CA-AB30-B5385D4D0B79}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable Microsoft 6To4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:2463:119b:8a0c:4ece(Preferred)
Link-local IPv6 Address . . . . . : fe80::2463:119b:8a0c:4ece%15(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{3B7EE1CC-A539-4694-9B23-6D97C1B5FB80}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{FFC5FCDF-4747-4712-BF6B-9F99DAAC4582}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

 

[chev65]

I can't see the Bluetooth device in the ipconfig/all so it may not be enabled right now.

You appear to have a valid IP here and should be connected to the internet.

When it appears you are online but can't seem to use your browser to go anywhere it may indicate a problem with Winsock or the TCP/IP stack is corrupted. It's easy enough to fix so lets try that first.

Run both commands, one at a time, typed or pasted into an elevated command prompt. Hit enter after each one then reboot your machine.

netsh winsock reset catalog (reset winsock entries)

netsh int ip reset reset.log hit (reset TCP/IP stack)

 

[abhijeetiim]

i ran both the above commands but the problem is same as before

i pinged some data on my laptop and below are results, kindly advise



C:\Windows\system32>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Request timed out.
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Windows\system32>nslookup google.com
Server: WiMaxCPE
Address: 192.168.1.1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Name: google.com
Address: 2404:6800:4009:800::1007


C:\Windows\system32>ping 8.8.8.8

Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=120ms TTL=54
Reply from 8.8.8.8: bytes=32 time=113ms TTL=54
Reply from 8.8.8.8: bytes=32 time=119ms TTL=54
Request timed out.

Ping statistics for 8.8.8.8:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 113ms, Maximum = 120ms, Average = 117ms

C:\Windows\system32>ping Google

Pinging Google [173.194.38.152] with 32 bytes of data:
Reply from 173.194.38.152: bytes=32 time=178ms TTL=52
Reply from 173.194.38.152: bytes=32 time=182ms TTL=52
Reply from 173.194.38.152: bytes=32 time=243ms TTL=52
Request timed out.

Ping statistics for 173.194.38.152:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 178ms, Maximum = 243ms, Average = 201ms

 

[chev65]

You complained that the wireless connection isn't working but you aren't connected wirelessly.

In order to connect to a wireless A/P you must unplug the Ethernet connection first.