problem installing itunes on new laptop!

[jamdecarlo]

hi, we have a brand new (refurbished) laptop with windows 7.we are running 32-bit.
everytime we go to install itunes it gives us this msg: This itunes installer is intended for 32-bit versions of windows. Please download and install the 64-bit itunes installer instead. We have 32-bit though. I did try to install the 64-bit anyways and it said this: C:users/kyler/downloads/itunes64setup.exe is not a valid win32 operation. So what do i do? I don't know a whole lot about computers so explain it so I can understand. Thanks!

 

[Harvey Meale]

Hi jamdecarlo,

Quite a common problem, and here is the fix.

• iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application"

Thanks,
Harvey Meale

 

[jamdecarlo]

thank you so much. that worked perfectly. yeah i was downloading it through firefox so i downloaded it through explorer.

 

[Harvey Meale]

Not a problem. Glad I could be of assistance.