problem installing SP1 on Windows 7 32 bit

[juvecampione]

Hi, I have a problem installing SP1 on Windows 7 32 bit.
The error code is: 800B0100
I have attached the logs file.
Can you help me?
Thanks a lot.

 

[NoelDP]

CheckSUR found and fixed only one problem - - the CBS results show that there are no other file problems in the system.
The updates should install OK now.

If not, please give the EXACT error message, and post the C:\Windows\windowsupdate.log file

 

[juvecampione]

Thanks for your rapid replay.
The exact error message is: Code 800B0100 Windows update unknown error.
I have post the logs.
Thanks

 

[NoelDP]

Here's the error from the latest attempt...

2014-05-01 22:15:20:430 1052 dbc Agent ** START **  Agent: Installing updates [CallerId = AutomaticUpdates]
2014-05-01 22:15:20:430 1052 dbc Agent *********
2014-05-01 22:15:20:430 1052 dbc Agent   * Updates to install = 1
2014-05-01 22:15:20:430 1052 dbc Agent   *   Title = Windows 7 Service Pack 1 (KB976932)
2014-05-01 22:15:20:430 1052 dbc Agent   *   UpdateId = {456197CA-06FF-4BCF-AEAE-C5183E3AE72F}.103
2014-05-01 22:15:20:430 1052 dbc Agent   *     Bundles 3 updates:
2014-05-01 22:15:20:430 1052 dbc Agent   *       {4F8CF520-9256-4DFF-A63C-CEB3BDF52682}.103
2014-05-01 22:15:20:430 1052 dbc Agent   *       {185DF8F7-B04E-4D0E-84B3-ECAC6A5FB39F}.103
2014-05-01 22:15:20:430 1052 dbc Agent   *       {55BEAB2E-CFED-458C-8814-83BCB978122E}.103
2014-05-01 22:15:20:430 1052 5dc AU Getting featured update notifications.  fIncludeDismissed = true
2014-05-01 22:15:20:430 1052 5dc AU No featured updates available.
2014-05-01 22:15:21:429 1052 dbc Handler FATAL: UH: 0x800b0100: EvaluateApplicability failed in CCbs::EvaluateApplicability
2014-05-01 22:15:21:460 1052 dbc Agent WARNING: Failed to evaluate Installable rule, updateId = {9B3E0557-1739-409A-AFE2-CE51B1CC706F}.103, hr = 800B0100
2014-05-01 22:15:22:412 1052 dbc Handler FATAL: UH: 0x800b0100: EvaluateApplicability failed in CCbs::EvaluateApplicability

The problem here is that without some assistance from the usual tools, there may be no realistic way to fix the corruption present.

I assume that you've already tried running the Fixit from here? Error 0x800B0100 when you try to install Windows Updates or Microsoft Updates

 

[juvecampione]

Yes, I have already tried...only Initpki.dll is not present on my system

 

[juvecampione]

what usuals tools are you talking about?

 

[NoelDP]

CheckSUR and SFC

Yours is the second case today with this particular error code - and it's not been a common one up until now.
I wonder if it's malware-related at all?


Please download and install Malwarebytes Anti-malware (free version) from http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM PRO' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

Delete everything it finds

 

[juvecampione]

I have followed your previous posts and I have already tried scf and CheckSUR.
I have already use malwarebytes Spybot and Ccleaner

 

[NoelDP]

OK - I'll do some research and see what I can come up with.

 

[juvecampione]

Thanks a lot

 

[NoelDP]

I just realised that I've seen similar problems before.

Please list ALL failing Updates - just the KBxxxxxxx number of each

post the list, and I'll take a look in the morning.