Problem installing USB mass storage device driver

[cowznofsky]

I have an Acer R3610 (so everything is via USB). When I plug in an I/O Magic disk drive, I get an error "Device driver software was not successfully installed".

I had earlier tried to fix this situation by going to Device Manager and deleting all drivers under USB controllers. When I rebooted everything re-installed except for USB Mass Storage Device.

So I need some new ideas.

 

[cyclic]

Rather implausibly I used their site search to look for an I/OMagic drive, hoping to get a listing for drivers, they have no results for it !
But depending on the model number you might try here to get an updated driver version. I/O Magic Drivers - I/O Magic Windows Drivers

 

[cowznofsky]

Thanks, but I shouldn't have to spend money on new drivers. I'm thinking that this is a Windows problem.

 

[pebbly]

Thanks, but I shouldn't have to spend money on new drivers. I'm thinking that this is a Windows problem.

Hi cowznofsky, there is no need to pay for drivers , Visit the manufacturers website Download download and install the chipset drivers

 

[MilesAhead]

Can you provide the I/O Magic model info? I'm not familiar with I/O Magic. But I know I have a printer with a USB driver that's on the firmware with no update available(no downloadable driver at all.)

Some specifics would help.