Problem: No Internet Access

[jessicaquach]

My laptop is Dell Inspiron 1420.

I setup Windows 7 and use it very well. But I can't connect Internet.

1/ When connect, always "No Internet Access":

2/ Therefore, I can't connect to the Internet:
Firefox:

Internet Explore:

3/ But, Internet Download Manager connect to the Internet and I still download files.

4/ I tried to use TroubleShooting, but don't solve.

Can you help me?

Thanks for helping...

 

[aem]

Hi, is it safe to post those details, especially the phone number ??

Anyway, for your wireless adapter, did u enabled auto IP detection? From just guessing you may have IP issue.

Can you go to command prompt and give us the ipconfig /all details?

 

[jessicaquach]

Hi, is it safe to post those details, especially the phone number ??

Anyway, for your wireless adapter, did u enabled auto IP detection? From just guessing you may have IP issue.

I use wifi at a coffee shop and that's a name.

Auto IP detection? Yes, I enabled it because at Viet Nam, we usually do it.

How can I solved it?

 

[aem]

can you give me the ipconfig /all details.

Cam on.

 

[jessicaquach]

Hi aem..

These are details:

P/s: Are you Vietnamese? How can I contact you?

 

[aem]

Can you try and disabled ipv6. Your ipv4 looks good except the DNS server, this should not be the same as your DHCP and Default Gateway (and you should have an entry for the DNS suffix). Did u manually set any IP settings, or is everything set to auto detect?

 

[DELLChrisM]

Please post here so our Networking, Internet, Wireless users can assist you. Networking, Internet, Wireless - DELL COMMUNITY