Problem staying connected to the internet.

MATHOMAS

New member
Local time
9:24 AM
Messages
8
Location
Bronx
I can connect to the internet and browse but after anywhere from a minute to ten minutes my connection speed drops or i get disconnected all together. I only have this problem at school in my dorm.
It works fine on my wifi at home and in other buildings on campus. I know nothing is wrong with my dorm building because my roommate who also uses windows 7 has no problems connecting and staying connected.
I have talked to the I T dept. at school and they didnt help much at all. I have run a Malwarebytes full scan and it didnt find anything. I have disabled McAfee and the problem still persists. I have also changed all settings on my wifi card to the most aggressive possible and disabled all power saving options.
When i run a diagnostic on my connection while im having problems i generally get one of two errors.
"the connection between your access point, router, or cable modem and the internet is broken" or
"the default gateway is not available"
If i get the second error it says its been fixed and my connection will speed up again for about another 5 minutes and then the cycle repeats.

If anyone has any ideas on what it could be please let me know because im pretty good with computers and this has me completely stumped
 

My Computer

Computer Manufacturer/Model Number
Dell/ studio xps 1645
OS
Windows 7 64 bit
CPU
Intel core I7
Internet Speed
slow lol
If your connection works fine in all the other places, don`t start making radical changes to your system, you will compound the problem. Move the pc around, make sure there are no obstructions between you and the Access Point. Put the pc right under it if you have to. Does it happen at certain times of the day ? Late at nite ? Early in the morning ? Keep testing to narrow down the problem.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
if it can be done i feel like ive done it already lol. ive walked everywhere possible and nothing helps. its very frustrating, and like i said my roommate can have his comp in the exact same spot and he has no issues at all.
 

My Computer

Computer Manufacturer/Model Number
Dell/ studio xps 1645
OS
Windows 7 64 bit
CPU
Intel core I7
Internet Speed
slow lol
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