Problem when trying to upload dump file

the514

New member
Local time
4:30 PM
Messages
15
I am getting intermittent BSODs, when I try and upload the dmp. file it says that I need administrator permission, but, I am logged in as admin. Can someone give me a hand please
 

My Computer

Computer Manufacturer/Model Number
Asus G60 series
OS
windows 7 home premium 64bit
CPU
Intel core i5 m 430 @ 2.27ghz
Memory
8gb DDR3
Graphics Card(s)
Geforce GTS 360m
I am getting intermittent BSODs, when I try and upload the dmp. file it says that I need administrator permission, but, I am logged in as admin. Can someone give me a hand please

drag the DMP to desktop zip and upload from there




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
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