Solved Problem while performing full system scan with Avira

goodlad

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until Sep 2012, I did not encounter any issues while using Avira - Free Version, for a complete system scan. I have an habit of scanning entire system once or twice a month.

Since, first week of October or late Sep.. I have been having issues with Avira when I initiate a full system scan.

The scan stops at 18.1% - it just blinks over there.. as if software is shivering out of cold.

Used Time - works properly
nothing else changes.

It stops exactly at :
C:\ProgramData\{some random numbers and alphabets}\mia.lib

It gets stuck even when I try to cancel the scan, I am usually rebooting to get over this mess.

I tried Malware Bytes scan.. it didn't give me any errors.

Just in case needed, I have W7 with 2GB RAM, 500GB HDD - Dell Laptop

I would like to have suggestions on what I can do ? Do I need to switch AV or any configuration changes I have to make to my system ?

help would be appreciated.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
DELL
OS
windows 7 ultimate x32
CPU
T6670,
Motherboard
INTEL CORE 2 DUO, 0TFXK9
Memory
8GB DDR3
Screen Resolution
1366*768
Hard Drives
512GB SSD
Mouse
Logitech M165 w/sidebuttons
Internet Speed
30-150 mb/s
Antivirus
Bitdefender
Browser
FF, Opera GX

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
Don't know if this will help or not but it may. Avira may have become damaged or corrupt for some unknown reason so it may help to uninstall your current version and reinstall a clean copy. If for some reason you can't uninstall from control panel > programs and features, follow the instructions in this Avira article:

Instructions for manual uninstallation

Once the product has been uninstalled you can reinstall fresh copy.

Avira Free Antivirus 2013 | Download Best Free Antivirus Software

thanks mate, it helped really. I just uninstalled Avira & reinstalled new version. Performed scan, it worked like charm.

Thanks once again for your time & inputs :)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
DELL
OS
windows 7 ultimate x32
CPU
T6670,
Motherboard
INTEL CORE 2 DUO, 0TFXK9
Memory
8GB DDR3
Screen Resolution
1366*768
Hard Drives
512GB SSD
Mouse
Logitech M165 w/sidebuttons
Internet Speed
30-150 mb/s
Antivirus
Bitdefender
Browser
FF, Opera GX
That's great news. Thanks for posting back! :thumbsup:
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
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