Solved Problem with Acrobat 9 and Windows 7

[stephendouglas]

I just got a new Dell Vostro computer and loaded Creative Suite 4 on it. When I go online to process a customers purchase, I like to make a pdf to send to them. However, when I try to do this now, I get mostly garbled letters and symbols in most of the fill in blanks. Some of the spaces print correctly, but as I said, it is mostly garbage. I am guessing this is some kind of security issue, but, I am not enough of a geek to know for sure (I just know where the "onoff" button and the "anykey" are). My version of Acrobat is 9, and I just updated it so it has all the latest updates. Any thoughts or suggestions?

 

[Sardonicus]

Adobe 10 is available, it may solve your issues.
Adobe - Adobe Reader download - All versions

 

[PaulSoebekti]

Try to reboot and then try to print in Acrobat.

Paul

 

[stephendouglas]

Problem resolved...for now

Finally got a tech guy on the phone and as I suspected, the issue was with Windows 7 (I was shocked...).

Under the Adobe PDF Printing Preferences, there are some check boxes in the lower left that include one that says "Rely on system fonts only, do not use document fonts". By default it is checked. Uncheck it and the PDF printed perfectly fine from the web form I was using.

Thank you for the suggestions, folks. Hope this answer helps someone else out as well.

 

[Corazon]

Glad to hear you solved it, thanks for letting us know.

Now please tell me: did you really find the "Any" key?? Where is it?!?