problem with downloading

[MrPotato1990]

hi! i'm windows 7 user. currently i'm using windows 7 ultimate RTM version. it works fine, but when i want to download something, it says that the volume is corrupt, especially the compressed file. however, when i download with vista, everything works fine. is this has something to do with widows 7. i can download movies though. but when i download compressed files, when i want to extract it, it says the volume corrupt. i've tried many compression tools, but they all have the same problems. i've also tried to change the netsh command, but still doesn't work. anyone have solution?

 

[yakovishvili]

Hi,
i am having exactly the same problem,
it took me 2 weeks to realize that the problem is something in windows 7
but can't find any solution (by the way it happens in both x86 & x64)
if anyone have this problem and found a solution.

 

[DarkXeno]

Ok guys we need some more info one if you both can update your system specs in your userCP.
Also what browser are you using IE, FireFox, Opera etc.
And what anitivirus software are you running?

 

[Snufffed]

I had a simular problem, with downloads and the majority being corrupt.
my fix for the problem was.
click the ORB
type cmd (click run as admin)
in the windows paste
netsh int tcp set global autotuninglevel=normal
enter and wait for the to show.

The fix is layman terms allows Windows 7 to adjust your tcp receive windows to grow and allow more windows to be open.
many times people use downloaders which ask for more pages to be opened than Windows 7 will allow.
I have used this authorized method to "allow Win 7" to download as fast as my ISP allows, and have not used any Download programs at all.
Try it an let me know. PS: This works in every version of Windows 7.
If you want to see what MS says about this. instead of
pasteing

"netsh int tcp set global autotuninglevel=normal"

try netsh int tcp set global /?

autotuninglevel - One of the following values:
disabled: Fix the receive window at its default
value.
highlyrestricted: Allow the receive window to
grow beyond its default value, but do so
very conservatively.
restricted: Allow the receive window to grow
beyond its default value, but limit such
growth in some scenarios.
normal: Allow the receive window to grow to
accomodate almost all scenarios.
experimental: Allow the receive window to grow
to accomodate extreme scenarios.

Plus all the other stuff as requested by DarkXeno

Ok guys we need some more info one if you both can update your system specs in your userCP.
Also what browser are you using IE, FireFox, Opera etc.
And what anitivirus software are you running?

 

[yakovishvili]

Hi,
The brower that i am using is Firefox 3.5.3 & IE8. i have tried with couple download accelerators too and without them and it always was the same result.
the same goes for the anti-virus now i am using avast 4.8 but i had tests with no anti-virus at all and no change.

The settings in my computer was already "autotuninglevel=normal"
what i did is changed it to disable and now i am testing it.

the results are the same, the files are with CRC errors.

 

[MrPotato1990]

i've already tried the netsh command. i've changed it to normal,but same things happens. there were still CRC errors. btw, i'm using firefox, and i download the file using internet download manager 5.1.8. does this effect the downloaded file?
i'm currently using avg as my antivirus software.

 

[torrentg]

Download managers, IMHO are completely unnecessary. Download the file without the manager and it will be fine.

 

[chev65]

In fact those download managers are famous for messing up drivers during the download process.

 

[H2SO4]

hi! i'm windows 7 user. currently i'm using windows 7 ultimate RTM version. it works fine, but when i want to download something, it says that the volume is corrupt, especially the compressed file. however, when i download with vista, everything works fine. is this has something to do with widows 7. i can download movies though. but when i download compressed files, when i want to extract it, it says the volume corrupt. i've tried many compression tools, but they all have the same problems. i've also tried to change the netsh command, but still doesn't work. anyone have solution?

Can you test what happens when you boot to [safe mode + net] and download say a zip archive?

Is the problem exclusively limited to compressed archives (zip, rar, tar...)? Do other filetypes download without problems?

Have you tried using the command-line FTP client (ftp.exe) to download a few archives?

If the problem is specific to compressed filetypes, that hints at some type of filtering by an anti-virus remnant, or a browser plug-in. The network stack itself couldn't care less what filetype you're downloading.

 

[yakovishvili]

Hi,

i have tested with & without download manager, both in Internet Explorer 8 & Firefox.
also tested in safe mode + net with the same result.
also noticed that not only compressed files are corrupted. if you download movie you don't know if its corrupter because maybe one or two frames will be wrong but the movie will work, only if you compare with MD5 the file you know that its bad.

 

[Tews]

Are you on your own internet connection, or someone elses??

 

[Snufffed]

Hi,

i have tested with & without download manager, both in Internet Explorer 8 & Firefox.
also tested in safe mode + net with the same result.
also noticed that not only compressed files are corrupted. if you download movie you don't know if its corrupter because maybe one or two frames will be wrong but the movie will work, only if you compare with MD5 the file you know that its bad.

Apparently you are using x64 - 4gb mem. I only use IE8. need more info. trying to find if the MTU can be set differently. Most corruption if not by (rouge) AV. then it can be lost packets, due to MTU being set to high.
PS: Have you tested with only 2GB Memory?
A packet test can be :
orb -> cmd (run as admin) ping the ip
sample is: ping www.microsoft.com
this sends a 4 count (default) to MS and if you have any packet loss it will show you.
sample:C:\Windows\system32>ping www.dhcnetwork.com
Pinging dhcnetwork.com [208.101.21.58] with 32 bytes of data:
Reply from 208.101.21.58: bytes=32 time=30ms TTL=52
Reply from 208.101.21.58: bytes=32 time=27ms TTL=52
Reply from 208.101.21.58: bytes=32 time=28ms TTL=52
Reply from 208.101.21.58: bytes=32 time=28ms TTL=52
Ping statistics for 208.101.21.58:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 27ms, Maximum = 30ms, Average = 28ms

Please do not ping me - the responder will switch to redirect and that will mess up the count. Ping some big place or the IP where you are trying to get a movie or driver.

this is a 12 count to rose.com

C:\Windows\system32>ping -n 12 www.rose.com
Pinging rose.com [209.237.150.20] with 32 bytes of data:
Reply from 209.237.150.20: bytes=32 time=64ms TTL=24
Reply from 209.237.150.20: bytes=32 time=63ms TTL=24
Reply from 209.237.150.20: bytes=32 time=63ms TTL=24
Reply from 209.237.150.20: bytes=32 time=63ms TTL=24
Reply from 209.237.150.20: bytes=32 time=62ms TTL=24
Reply from 209.237.150.20: bytes=32 time=64ms TTL=24
Reply from 209.237.150.20: bytes=32 time=64ms TTL=24
Reply from 209.237.150.20: bytes=32 time=64ms TTL=24
Reply from 209.237.150.20: bytes=32 time=63ms TTL=24
Reply from 209.237.150.20: bytes=32 time=88ms TTL=24
Reply from 209.237.150.20: bytes=32 time=63ms TTL=24
Reply from 209.237.150.20: bytes=32 time=63ms TTL=24
Ping statistics for 209.237.150.20:
Packets: Sent = 12, Received = 12, Lost = 0 (0%
Approximate round trip times in milli-seconds:
Minimum = 62ms, Maximum = 88ms, Average = 65ms
-------------------------------------------------------------

 

[H2SO4]

Hi,

i have tested with & without download manager, both in Internet Explorer 8 & Firefox.
also tested in safe mode + net with the same result.
also noticed that not only compressed files are corrupted. if you download movie you don't know if its corrupter because maybe one or two frames will be wrong but the movie will work, only if you compare with MD5 the file you know that its bad.

If it's not filetype-specific, and it all works when the same hardware boots into Vista, then obviously there's a link to the software running under Win7. It might be the NIC driver, though it's more likely to be the vestigal remains of some security utility (AV, anti-malware) which has presumably added itself to the list of safe mode boot modules.

A few troubleshooting approaches spring to mind:

1) Check for anything at all that is non-OS under the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network

It controls what loads in [safe mode + boot]. If it's 3rd-party, time to be suspicious, especially if it's seemingly network related.

2) Test different apps which interface with the network stack at different levels, in an attemt to find out more based on which APIs are affected and which aren't:

• Browsers: WININET (you've already tested these and it's "fail)
• FTP clients: WINSOCK (test ftp.exe and 3rd-party FTP-only utilities)
• Messenger: RTC (test file transfers through MSN or YIM or ...)
• (Windows) Explorer: SMB (test file transfers to another Windows machine on the same network)

3) Go for the "shotgun" approach and attempt to reset the default stack settings without necessarily understanding the issue:

• NETSH WINSOCK RESET
• NETSH INTERFACE IPV4 RESET

This won't have any effect if the problem is caused by a kernel-mode driver.

4) As a test, borrow or buy another NIC with a completely different driver.

 

[yakovishvili]

SOme more tests

Hi to all,
today i have formatted my pc and installed vista, no problems.
i have formated again and installed win7 x86 without any driver or antivirus and the problem returns. i have also installed the x64 after another format and the result was the same.
something in windows 7 doesn't seem to work fine.

i have noticed something strange. when i made the tests from my work (where the internet is much faster) the problems seem to be much less, for example i have downloaded couple big zip files from rapidshare and only one of then became corrupt and i have downloaded only that file again and it was fine.

my conclusion is that the problem is occurring when you are at home or you have only 2 to 5 Mbps download speed connection.

 

[Snufffed]

Hi to all,
today i have formatted my pc and installed vista, no problems.
i have formated again and installed win7 x86 without any driver or antivirus and the problem returns. i have also installed the x64 after another format and the result was the same.
something in windows 7 doesn't seem to work fine.

i have noticed something strange. when i made the tests from my work (where the internet is much faster) the problems seem to be much less, for example i have downloaded couple big zip files from rapidshare and only one of then became corrupt and i have downloaded only that file again and it was fine.

my conclusion is that the problem is occurring when you are at home or you have only 2 to 5 Mbps download speed connection.

Have ever ask DELL if they will supply the required updates so your Notebook will be Windows 7 compatible.
like Bios or drivers or what ever you need.
SORRY YOUR SYSTEM IS not WINDOWS 7 COMPATIBLE.

 

[yakovishvili]

This thread if for solving problems so please post only answers that helps.

As i wrote before its not only my Dell its also many other Pc's, i have personally two computers one is with intel Core7 and all of the drivers is designed for Windows 7 (check with intel site) and still have the same problem.

 

[H2SO4]

This thread if for solving problems so please post only answers that helps.

This thread is indeed for solving problems - the original poster's problems, to be precise. I personally didn't notice the transition.

There is absolutely no reason to believe the root causes are the same in both cases. Hence, please consider starting your own thread so that your own unique environmental factors can be investigated, while this thread remains focused on the OP's issue.

 

[MrPotato1990]

hi everyone! i've updated my system specs. can you take a look and tell me what's wrong with it. i'm still have the problem. anyone that have the same problem and already solved it, can you share with us?

thanks for any idea that helps.

 

[Snufffed]

This thread if for solving problems so please post only answers that helps.

As i wrote before its not only my Dell its also many other Pc's, i have personally two computers one is with intel Core7 and all of the drivers is designed for Windows 7 (check with intel site) and still have the same problem.

Well, I figured that if you know your system is not win 7 Compatible, then it would be helping you... that measn the drivers set by Win7 might not work. so therefore you should be smart enough to get Vista Drivers, and install the Vista Drivers. Many people have problems and YES ea persons problems should be keep seperate. I your case, It makes NO Difference if all the INTEL drivers are for WIN7. Your mobo might have problems.
I have more than 1 computer, 1 also uses Intel Drivers, it is Win7 Compatible, I HAVE NO PROBLEMS with it.... I there fore think Due to your MOBO not being WIN7 Ready and your drivers is the MAJOR PROBLEM.

 

[Snufffed]

hi! i'm windows 7 user. currently i'm using windows 7 ultimate RTM version. it works fine, but when i want to download something, it says that the volume is corrupt, especially the compressed file. however, when i download with vista, everything works fine. is this has something to do with widows 7. i can download movies though. but when i download compressed files, when i want to extract it, it says the volume corrupt. i've tried many compression tools, but they all have the same problems. i've also tried to change the netsh command, but still doesn't work. anyone have solution?

Which netsh command did you change?