Problem with DVD-ROM

[Mshurst]

Hello folks.

I've been searching frantically for an answer to this but I cannot find one anywhere so I thought I'd enlist and try and get some help from you lovely people.

My problem is this:

On my laptop which I'm using now I have a DVD-ROM with read/write capabilities. However, over the past week or so I've noticed it is not allowing me to burn disc's.

I first thought it may be because the laptop is getting on a bit (3 years in December) but I've recently noticed that it's because my DVD-ROM is for some reason showing up as a BD-ROM (Blu-ray player).

I've tried un-installing the drivers, fiddling with them, running diagnostic checks, etc., but nothing seems to be changing it back or even giving me some help on the situation.

Can anyone give me a hand? I need to burn some disc's pretty sharpish for work so could really do with the help.



Thanks a lot in advance.

Mark H.


P.S. Here's a photo, but the quality isn't great as it's from Twitpic.

 

[Ch@n]

Uninstall the drive from DM. Restart your laptop and wait for Windows to install the drivers for you.

BTW, the pic you have hosted is inaccessible.

 

[electrotune1200]

You probably have a Virtual Drive installed.

Try uninstalling the virtual drive, Then go into Device Manager and unistall your DVD-ROM drivers and then reboot.

 

[theog]

Try this:

Your CD or DVD drive cannot read or write media
Your CD or DVD drive cannot read or write media

 

[Mshurst]

dre@ms, I'm extremely confused here. I've uninstalled and rebooted, and nothing different happens. If you can all ponder further while I give it another shot.

Here's another picture, this one should work.


Mark H

 

[Ch@n]

Mark, how are you installing the drivers?

 

[Mshurst]

Well, I've just tried to run Windows Update and nothing has happened.

Also, the 'BD-ROM' has appeared in My Computer again.

I've also tried using a program called Driver Fetch but to no avail.

 

[Mshurst]

Developments:

I've managed to get rid of the mysterious BD-ROM drive, which it seems was caused by Daemon Tools Lite.

However, I now have the problem that my DVD drive is completely vanished and non-existent on my laptop. I've tried installing everything possible (including the popular CDGONE reg fix) and but it still seems to be invisible.

Any idea's?


Mark H

 

[Tews]

Use the Add Hardware Wizard. Type hdwwiz in the search box and hit enter

 

[Mshurst]

Tews, that didn't work. The Wizard states that there is no new hardware to install.

EDIT:

Am I going to have to crack the laptop open and re-plug the connections?

 

[electrotune1200]

Do you guys think deleting the upper and lower filters will resolve this?

 

[Mshurst]

electrotune, I've been into the Regedit and deleted what was there of the upper & lower filters (only one lowerfilter) and that made no difference.

 

[Ch@n]

Try these..Its a common problem with daemon software you have.

DVD-ROM not working after Daemon Tools - THE DAEMON TOOLS FORUM
My real cdrom/dvdrom drives are missing - THE DAEMON TOOLS FORUM
Issues with Generic DVD-ROM SCSI CdRom Device - THE DAEMON TOOLS FORUM

 

[Mshurst]

Not to worry now. I opened up the laptop and re-installed the DVD-ROM. Fixed the problem straight away.

Thanks to everyone for your help anyway, it is greatly appreciated. I'll be coming back here for any future problems (and if not to help out myself) as you were all great.


Thanks a bunch.

Mark H

 

[Ch@n]

Glad your issue was resolved and kudos for reporting back.