Solved problem with IE 10

toppergraph

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hello all.
I have recently noticed an annoying error on my girlfriends machine which had IE10 running Ok until recently. When you close a tab or exit an error window appears stating "internet explorer has stopped working" and searching for a solution........etc. browsing is fine its only when exiting this happens

o/s 32bit win7 home premium.
as its not my machine I don't know exactly when it started.

I have tried going back to IE8 and back again still same.
all updates are up to date.
everything else seems ok, no viruses etc.

any ideas anyone.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me
OS
windows 7 home premium 64bit
CPU
amd A4-3400 Llano
Motherboard
gigabyte ga-a55m-d2
Memory
8 gig
Graphics Card(s)
amd hd7700
Monitor(s) Displays
19" pc + HDMI to 1080p TV
Hard Drives
1 sata 1 ide 1 external
PSU
600w
Cooling
3 i cpu, 1 sys, 1 extra
Internet Speed
30 m
Do a full reset of IE 10, reboot, and see if the problem still exists.

As an aside, I've also found that running CCleaner causes DOM store caches to be deleted which can tend to screw up certain web sites (things not displaying properly, not "IE has stopped working" errors).
 

My Computer

OS
Windows 7 Home Premium 64bit
I have uninstalled then re-installed back to IE8 and back again to IE 10.
what do mean by full reset?(never hear of it before)
I do use ccleaner and have never had a problem.

as I said browsing is fine its only when I close IE I get the error message.
thanks for the quick reply.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me
OS
windows 7 home premium 64bit
CPU
amd A4-3400 Llano
Motherboard
gigabyte ga-a55m-d2
Memory
8 gig
Graphics Card(s)
amd hd7700
Monitor(s) Displays
19" pc + HDMI to 1080p TV
Hard Drives
1 sata 1 ide 1 external
PSU
600w
Cooling
3 i cpu, 1 sys, 1 extra
Internet Speed
30 m
Go to Tools => Internet Options=> Advanced Tab => Reset button, and choose to also delete personal settings (will not delete favorites). Once complete reboot your system.
 

My Computer

OS
Windows 7 Home Premium 64bit
If you want to help yourself uninstall IE10 and go back to IE8 like you was using and then install IE9, its much faster
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite C655-S5547
OS
Windows 7 Pro 64bit
CPU
Intel(R) Core(TM) i3-2350M CPU @ 2.30 GHZ
Memory
4.00 GB
Graphics Card(s)
Intel HD Graphiics
Sound Card
Conexant HD Audio
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TI106321W0B(C:) 450GB
Keyboard
Standard PS/2 Keyboard
Mouse
Synaptics Pointing Device
Internet Speed
51.68 mb/s download and 12.08 mb/s upload as of 6/24/15
Antivirus
Webroot Secure Anywhere
Browser
IE11, Mozilla Firefox 41.1.01, and Google Chrome if I must
BINGO*****************
WELL done GARY now works perfect.
I will not forget that one.

thanks loads TOPPER.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me
OS
windows 7 home premium 64bit
CPU
amd A4-3400 Llano
Motherboard
gigabyte ga-a55m-d2
Memory
8 gig
Graphics Card(s)
amd hd7700
Monitor(s) Displays
19" pc + HDMI to 1080p TV
Hard Drives
1 sata 1 ide 1 external
PSU
600w
Cooling
3 i cpu, 1 sys, 1 extra
Internet Speed
30 m
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