Solved Problem with installing updates

Windows7Boy3424

New member
Local time
1:39 PM
Messages
3
So i was turning off my HP dv6 laptop with Windows 7 and when it said Installing "Windows updates 1 of 121" i left the area where the pc was. And some hours later i came to check and it said "Installing Windows updates 21 of 121" so when i saw that i left again and came back later after some minutes. And when i was there it was stuck on "Installing Windows updates 21 of 121" i don't know what to do and im a bit worried please help.

Image of it (yes its norwegian)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium SP1 64bit.
Antivirus
Avast! Free Antivirus.
Browser
Google Chrome.
It does sound like it's stuck.

Turn the machine off at the socket for a couple of minutes, and then try powering up again - with any luck it will either revert back, or continue the installs.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I did what you said and it worked :) thank you but when im done using the pc (shutdown) it says installing windows updates 21 of 121 and its still stuck.
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium SP1 64bit.
Antivirus
Avast! Free Antivirus.
Browser
Google Chrome.
Ouch!

Same procedure then - but this time, do NOT shut down (after the reboot), try a System Restore back to before the problem started.
Once rebooted, switch off automatic updates completely, until the problem is solved.

Then
Please follow the Windows Update Posting Instructions and post the requested data
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Im very very very sorry for this late reply. My laptop is working again fine i formatted it and it's now fixed thanks! :cool:
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium SP1 64bit.
Antivirus
Avast! Free Antivirus.
Browser
Google Chrome.
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