problem with my PC RAM

[Ramy gamal]

my windows is 7 ultimate 64 bit
installed memory 4GB 2*2 (1.95 usable)
VGA: ATI HD 6850
why the ram is not fully read ?

 

[Britton30]

Hi Ramy, welcome to Seven forums.

In the Start rb:Search type msconfig to open the System Configuration window, if UAC asks, allow it to run. Select the Boot tab and click the Advanced button. The BOOT Advanced Options window will open.
Uncheck the box for Maximum Memory if it is checked. Click OK, Apply and reboot for the change to take affect.

 

[Ramy gamal]

Hi Ramy, welcome to Seven forums.

In the Start rb:Search type msconfig to open the System Configuration window, if UAC asks, allow it to run. Select the Boot tab and click the Advanced button. The BOOT Advanced Options window will open.
Uncheck the box for Maximum Memory if it is checked. Click OK, Apply and reboot for the change to take affect.

i saw this answer in another topic but it didn't work with me .. the box is already unchecked .. help

 

[Britton30]

To better help us to help you would you please add your systems specs? Here's the correct way to do it. :SystemInfo See Your System Specs Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built. Very important

Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.

Your System Specs here.

After doing this your specs will be available in each of your posts.
Click on My system Specs in the lower left of this post to see how it should look.
Full instructions are in the tutorial.


In the Start Search type resmon, opening Resource Monitor. Click the Memory tab and post a snip of it.

This is the preferred, best way to upload an image to a post.
http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html#post93869
You may also upload a photo or image as you would a file, without using the Snipping tool.

 

[Ramy gamal]

To better help us to help you would you please add your systems specs? Here's the correct way to do it. :SystemInfo See Your System Specs Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built. Very important

Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.

Your System Specs here.

After doing this your specs will be available in each of your posts.
Click on My system Specs in the lower left of this post to see how it should look.
Full instructions are in the tutorial.


In the Start Search type resmon, opening Resource Monitor. Click the Memory tab and post a snip of it.

This is the preferred, best way to upload an image to a post.
http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html#post93869
You may also upload a photo or image as you would a file, without using the Snipping tool.

Done

 

[Britton30]

You have a large, just over 2GB, Hardware Reserved RAM amount. I suspect it is being used by the 6800 Series GPU. Do you know the exact model of it?

 

[TVeblen]

It looks like only one stick of RAM is recognized.

How did you install the RAM? (How many RAM slots does your MB have, and what slots did you install RAM in?)

How much RAM shows up in BIOS/UEFI?
(You should run a diagnostic program like Memtest86+ - Advanced Memory Diagnostic Tool , but this is pointless unless the RAM shows up at the System level)

Did you buy this RAM as a matched set? Or did you buy an additional stick to go along with an older stick?

Did you buy RAM recommended for your motherboard? Recommended by whom?
It would be good to know the Brand and Model number of the installed RAM.

EDIT: Mmmm. Britton30 is right. I missed that. Do as he says!

 

[Britton30]

Resmon does show Installed 4GB which is how much OP stated, 2x2GB. Odd only 11MB free.

 

[TVeblen]

Yeah Gary, I saw that too late. I'm missing your posts by seconds. I think you are on the right track.

But why would a 6800 be using system RAM? Do recall any settings that allow you to do that in BIOS/UEFI?

 

[Ramy gamal]

You have a large, just over 2GB, Hardware Reserved RAM amount. I suspect it is being used by the 6800 Series GPU. Do you know the exact model of it?

it is ATI RADEON HD 6850 1GB DDR5

 

[TVeblen]

No, ATI RADEON HD 6850 is the graphics engine chip. Need to know the video card manufacturer and model number.

 

[Ramy gamal]

You have a large, just over 2GB, Hardware Reserved RAM amount. I suspect it is being used by the 6800 Series GPU. Do you know the exact model of it?

No, ATI RADEON HD 6850 is the graphics engine chip. Need to know the video card manufacturer and model number.

manufacture is sapphire
let me tell you some info
before i buy this motherboard i had MSI motherboard and it fully read the same ram as 4GB
when i replaced the motherboard with the current one it read ram as 4GB (1.95 usable)
i replaced my ram with 1 stick 4GB from my friend and it was read as 4GB
i guess the prblem is with the motherboard but don't know how to solve

 

[TVeblen]

The RAM must be compatible with the motherboard, and it must be installed in the correct slots. The RAM may have been compatible with the MSI board, but not the Asus.

If you can tell us the brand and model number of the 2 sticks of 2GB RAM we can check to see if it meets the specs.
If you can tell us what slots the RAM is installed in we can see if it is correct also. The slots are usually marked A1, B1, A2, B2.

Do you have your motherboard manual?

 

[Britton30]

There may be a setting in your BIOS to enable/disable system RAM to be dedicated to graphics. It may be buried in a sub-menu under something like Hardware, Onboard Devices, or Advanced.

As TVeblen said if we have the model numbers of the board and GPU we may be able to fins an online manual.

Also see if you can disable the board's boot logo so the POST (Power on Self test), it will, rather quickly, show installed RAM.

 

[Ramy gamal]

RAM is hyper x DDR3 1600 installed in slots 1 and 3 and i tried all the slots



Motherboard


GPU



and i have the manual of motherboard

 

[TVeblen]

Well, the RAM should be compatible. For best performance Asus recommends installing 2 stick of RAM in slots A2 and B2 (the blue slots). Have you tried that?

So you are back to trying to discover why the system is reserving 2GB of RAM for hardware.

The first thing I would do is reset the UEFI defaults. Make note of your current settings (so you can set them back later if you need to) and the go to the Exit Tab and select "Load Optimized Defaults". See if that changes anything.

 

[Ramy gamal]

they are already in the blue slots
i loaded optimized defaults several times with no result
i think it is hopeless

 

[Britton30]

Other than a mouse and keyboard what do you have attached to this computer?

Here's a look at what I have for Hardware reserved with 2 printers, a UPS, 2 SSDs, DVD/R, and wireless adapter.

 

[Layback Bear]

Could you check again. I know you have done it once.
Please post a picture of this. Hopefully I'm not getting in the way.

 

[Ramy gamal]

Other than a mouse and keyboard what do you have attached to this computer?

Here's a look at what I have for Hardware reserved with 2 printers, a UPS, 2 SSDs, DVD/R, and wireless adapter.

View attachment 290110

only a sattelite card
axtrom dtv sat 201