Problem with old Intel 486 PC

Whoo

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I picked up a Tandy Sensation! computer today at a yard sale. It went for around $8,000(?) in 1992. Got it for free. Anyway, it comes with Windows 3.1 and MS-DOS 6.0. Everything works perfectly- except the CD-ROM drive. It's detected by the PC and all that, but the disk tray doesn't open. I've tried the manual way(Push tray in slightly), and the automated way(Eject button in Media Player). The automated way spurts out "The MCI Device you are using does not support this command.". Here's a picture of the PC:

page2.jpg


Any ideas?
 

My Computer

Computer Manufacturer/Model Number
Me
OS
Windows 7 32-bit
CPU
AMD Phenom Quad Core 9750 2.4GHz
Motherboard
ASUS M4A785-M
Memory
Corsair XMS2 4GB(2x2GB) DDR2
Graphics Card(s)
XFX ATi Radeon HD 4350 1GB DDR3
Screen Resolution
1024x768
Hard Drives
Seagate Barracuda 750GB
PSU
Ultra 650W Power Supply
Case
NZXT Tempest
Cooling
6 Case Fans(2x140mm,3x120mm,1x80mm)
I'm not so sure that the chillout room is a proper place for support questions. Don't be surprised if the staff moves it somewhere else.
 

My Computer

Computer Manufacturer/Model Number
NVIDIA
OS
Windows 7 Enterprise x64
CPU
AMD Athlon 64X2 Dual Core 3800+
Motherboard
GeForce 6100-M9
Memory
OCZ Platinum Dual Channel - 4x1Gb
Graphics Card(s)
NVIDIA GeForce 8800 GT PCI Express x16
Sound Card
Creative Audigy Sound Blaster Extreme PCI
Monitor(s) Displays
Compaq 7500
Screen Resolution
1024x768
Hard Drives
C: Seagate ST3250318AS SataII - 250Gb

D: Seagate ST3500418AS SataII - 500Gb
PSU
OCZ 600w Dual 12v Rails
Case
Thermaltake
Cooling
OCZ Heatsinks, Fans, and Thermal Paste on CPU & Chipsets
Keyboard
Logitech
Mouse
Radio Shack PS2
Internet Speed
Cable
Other Info
Dual Pioneer DVD/RW optical drives. LG CD/RW optical drive.
The other sections are for Windows 7. This computer is 18 years old.
 

My Computer

Computer Manufacturer/Model Number
Me
OS
Windows 7 32-bit
CPU
AMD Phenom Quad Core 9750 2.4GHz
Motherboard
ASUS M4A785-M
Memory
Corsair XMS2 4GB(2x2GB) DDR2
Graphics Card(s)
XFX ATi Radeon HD 4350 1GB DDR3
Screen Resolution
1024x768
Hard Drives
Seagate Barracuda 750GB
PSU
Ultra 650W Power Supply
Case
NZXT Tempest
Cooling
6 Case Fans(2x140mm,3x120mm,1x80mm)
open case check data & power cables

CPU speed ? How much ram ?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built them myself, Science Experiments !
OS
Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
CPU
AMD fx8350 4ghz, AMD-32 2400mhz, AMD-64 3200mhz, AMDx64 2.8G
Motherboard
SIS 755, ECS-K8M890M-M (Ult 7600), GigaByte & others
Memory
2gb, 4gb on the Ult 7600, 4gb on Technet RTM, 32gb on FX8350
Graphics Card(s)
Draw my own Graphics, several nVidia cards
Sound Card
on motherboard
Monitor(s) Displays
19" flat scr, 28" I-Inc widescr,22" Emprex Widescr, 23" Acer
Screen Resolution
1280 x 1024, 1440 x 900, 1920 x 1080
Hard Drives
6 pata Ide HD's & 2 Sata HD's
added 80gb external on Ult 7600 computer,
numerous extra 1tb, 2TB, 3Tb SATA HD's
A collection of ext HD Docks w/ HDs
PSU
430w, 550w, 600w, 700, 800, etc
Case
All Generic Full Towers
Cooling
Open Air & a few fans, some w/ colored LEDs
Keyboard
Compaq & Dell recycled from GoodWill
Mouse
Made in China Optical Wired Mouse
Internet Speed
Fast Cable InterNet
Antivirus
AVG Free on 24 different Desktops, NO Problems!
Browser
IE 8 is preferred, but use FireFox sometimes
Other Info
Linksys Routers, switches, & Hubs
Too Many USB Flash Drives to count, Biggest is 64GB !
Eight computers in my home network.
Sixteen computers at my business network.
Linked via TeamViewer !
Lots of old used spare computer parts everywhere!
Power cables are fine. I got a response on another forum. The person says these old drives malfunctioned a lot, so it needs to be replaced. I have a spare IDE Drive, so I can use that. Only problem is that the mounting screws are on the bottom of a tray. I've badly illustrated this in Paint:

1272754446.png
 

My Computer

Computer Manufacturer/Model Number
Me
OS
Windows 7 32-bit
CPU
AMD Phenom Quad Core 9750 2.4GHz
Motherboard
ASUS M4A785-M
Memory
Corsair XMS2 4GB(2x2GB) DDR2
Graphics Card(s)
XFX ATi Radeon HD 4350 1GB DDR3
Screen Resolution
1024x768
Hard Drives
Seagate Barracuda 750GB
PSU
Ultra 650W Power Supply
Case
NZXT Tempest
Cooling
6 Case Fans(2x140mm,3x120mm,1x80mm)
There is usually a way to remove & lift out the bracket to get to the mounting screws

I just looked at a new SATA DVD drive, it has 4 holes on the bottom sides for mounting like you show ;)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built them myself, Science Experiments !
OS
Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
CPU
AMD fx8350 4ghz, AMD-32 2400mhz, AMD-64 3200mhz, AMDx64 2.8G
Motherboard
SIS 755, ECS-K8M890M-M (Ult 7600), GigaByte & others
Memory
2gb, 4gb on the Ult 7600, 4gb on Technet RTM, 32gb on FX8350
Graphics Card(s)
Draw my own Graphics, several nVidia cards
Sound Card
on motherboard
Monitor(s) Displays
19" flat scr, 28" I-Inc widescr,22" Emprex Widescr, 23" Acer
Screen Resolution
1280 x 1024, 1440 x 900, 1920 x 1080
Hard Drives
6 pata Ide HD's & 2 Sata HD's
added 80gb external on Ult 7600 computer,
numerous extra 1tb, 2TB, 3Tb SATA HD's
A collection of ext HD Docks w/ HDs
PSU
430w, 550w, 600w, 700, 800, etc
Case
All Generic Full Towers
Cooling
Open Air & a few fans, some w/ colored LEDs
Keyboard
Compaq & Dell recycled from GoodWill
Mouse
Made in China Optical Wired Mouse
Internet Speed
Fast Cable InterNet
Antivirus
AVG Free on 24 different Desktops, NO Problems!
Browser
IE 8 is preferred, but use FireFox sometimes
Other Info
Linksys Routers, switches, & Hubs
Too Many USB Flash Drives to count, Biggest is 64GB !
Eight computers in my home network.
Sixteen computers at my business network.
Linked via TeamViewer !
Lots of old used spare computer parts everywhere!
I'm not so sure that the chillout room is a proper place for support questions. Don't be surprised if the staff moves it somewhere else.
This is the proper place. This is where it would be moved if it was posted elsewhere.

I agree with Doc, and worst thing is you could put in a new CD drive.

~Lordbob
 

My Computer

Computer Manufacturer/Model Number
Hera
OS
Windows 7 Ultimate x64, Mint 9
CPU
Intel i5-2500k
Motherboard
ASUS P8P67 Pro
Memory
2x 4Gb Corsair VENGEANCE DDR3-1600
Graphics Card(s)
NVidia GeForce N260GTX Twin Frozr
Sound Card
Realtek HD OnBoard Audio
Monitor(s) Displays
ASUS 24" Monitor
Screen Resolution
1920x1080
Hard Drives
G.SKILL Phoenix Series 60GB SATA II MLC Internal Solid State Drive (SSD)
SAMSUNG Spinpoint F3R 1TB 7200 RPM 32MB Cache SATA II
PSU
Cooler Master Real Power Pro 750W
Case
Cooler Master Haf 932
Cooling
Fans
Keyboard
Razer Tarantula
Mouse
Razer Lachesis
Internet Speed
not fast enough
Hi Whoo!

The manual way that you mentioned, does it sound like this: Take a pin and insert it in the little hole below the tray and push till the tray is ejected.

Cause that trick is still followed to this day, so it might help. Provided of course such a pinhole does exist on the drive! :P
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Ultimate (64 bit) dual boot with Fedora KDE
CPU
Intel Corei5-3470 @ 3.20Ghz (Turbo 3.60Ghz) [6MB L3 cache]
Motherboard
GIGABYTE GA-B75M-D3H [intel B75 Express Chipset]
Memory
8 GB [4 GB x 2] DDR3 1600 Mhz G.Skill
Graphics Card(s)
Zotac nVidia GeForce GTX 650 1024 MB GDDR5 (128 bit)
Sound Card
Realtek ALC 887 HD Audio codec onboard
Monitor(s) Displays
Samsung SyncMaster 2033SW+
Screen Resolution
1600 x 900 @ 60Hz
Hard Drives
1 x S-ATA II Seagate 1 TB [Win7 Ultimate x86-64 RTM]
1 x S-ATA Samsung 1 TB [Fedora]
PSU
Cooler Master Thunder 650W
Case
Cooler Master Elite 344 - USB 3
Cooling
All Fan [1 on front and 1 at back]
Keyboard
Microsoft PS/2 Multimedia keyboard
Mouse
Microsoft Optical Mouse USB
Internet Speed
1 Mbps Cable
Antivirus
Kaspersky Internet Security
Browser
Firefox

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
Do have a old CD drive with the DOS drivers?
 

My Computer

OS
ME/XP/Vista/Win7
are mscdex drivers installed ,if i remember you allways had to load the drivers for the cdrom drives :(
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
win 7 ultimate32bit, Win8.1pro wmc 32bit
CPU
amd phenom x4 9600
Motherboard
asus m2n32-sli deluxe
Memory
corsair twinxs 2x2gb
Graphics Card(s)
2x nvidia 1gb 8500gt
Sound Card
onboard
Monitor(s) Displays
23" PB Viseo 233d
Screen Resolution
1920x1080
Hard Drives
maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb
PSU
oryxx tornado 750w
Case
thermaltake xaser lll
Cooling
artic freezer64 pro + 7 case fans

My Computer

Computer Manufacturer/Model Number
NVIDIA
OS
Windows 7 Enterprise x64
CPU
AMD Athlon 64X2 Dual Core 3800+
Motherboard
GeForce 6100-M9
Memory
OCZ Platinum Dual Channel - 4x1Gb
Graphics Card(s)
NVIDIA GeForce 8800 GT PCI Express x16
Sound Card
Creative Audigy Sound Blaster Extreme PCI
Monitor(s) Displays
Compaq 7500
Screen Resolution
1024x768
Hard Drives
C: Seagate ST3250318AS SataII - 250Gb

D: Seagate ST3500418AS SataII - 500Gb
PSU
OCZ 600w Dual 12v Rails
Case
Thermaltake
Cooling
OCZ Heatsinks, Fans, and Thermal Paste on CPU & Chipsets
Keyboard
Logitech
Mouse
Radio Shack PS2
Internet Speed
Cable
Other Info
Dual Pioneer DVD/RW optical drives. LG CD/RW optical drive.
This is the original CD drive and you expected it to work? Look, I own this fantastic tower, right in the centre of Paris, got no use for it, make you nice price. What you say?
 

My Computer

OS
Windows 7 Ult x64
CPU
i7 920
Motherboard
GA-EX58-UD5
Memory
6GB DDR3
Graphics Card(s)
GF 9400GT
Monitor(s) Displays
Syncmaster 233HD
Screen Resolution
1920 x 1080
Hard Drives
loads
Case
HAF 920
I picked up a Tandy Sensation! computer today at a yard sale. It went for around $8,000(?) in 1992. Got it for free. Anyway, it comes with Windows 3.1 and MS-DOS 6.0. Everything works perfectly- except the CD-ROM drive. It's detected by the PC and all that, but the disk tray doesn't open. I've tried the manual way(Push tray in slightly), and the automated way(Eject button in Media Player). The automated way spurts out "The MCI Device you are using does not support this command.". Here's a picture of the PC:

Any ideas?

Is this truly an IDE CD-Rom? Some of the first drives like this look like they are IDE but they are NOT they are propriety using the same IDE cable. If it is old IDE and you cannot find a drive slow enough to work in this system I have a shelf full of OLD CD-Rom drives from years ago that will work just fine. Some are brand new never used. You pay shipping and you have 2 or 3 for FREE.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell OP7010
OS
Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
Memory
16GB
Monitor(s) Displays
4 Dell 24" LCD
Screen Resolution
1280x1024
Keyboard
Dell
Mouse
Dell Optical
Internet Speed
40meg
Try that gag virus that was going around a few years ago about
the free drink holder from Coke.
What do you have to lose.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer M5641
OS
Windows 7 Home Premium 64bit
CPU
Q6600
Motherboard
Nvidia MCP73PV
Memory
4GB.
Graphics Card(s)
Sapphire Vapor-X 5750
Sound Card
XFI Extreem music
Monitor(s) Displays
Acer X223W
Screen Resolution
1680x1050
Hard Drives
WD10 02FAEX
WD64 00AAKS
PSU
stock 450w
Case
acer
Cooling
stock
Keyboard
Microsoft Digital Media Pro.
Mouse
Logitech MX620
Internet Speed
49.51Mbs down 4.98Mbs up 17.6ms ping
Antivirus
MSE
Browser
Waterfox
Other Info
Shaw Cable
Netgear R6200
If it was 1992 the CDROM likely only read at 1x anyway. I remember in '93 I paid almost $500 for a Toshiba SCSI CDROM because it read at 2x!! Woo hoo!!!

Guess it's a conversation piece though.

edit: btw I still have CD Caddies in the cellophane I bought for that drive. I used to have a bunch with the CDs I used most already in.
 

My Computer

Computer Manufacturer/Model Number
HP Media Center
OS
Windows 7 32 bit
CPU
AMD 5200+ dual core
Memory
2 GB
Graphics Card(s)
NVidia GeForce 6150SE 128 MB
Monitor(s) Displays
CRT
Screen Resolution
1280x1024
Hard Drives
500 GB Sata internal :

SIIG USB 3.0 docking stations w/WD Caviar Black 6 Gb/s drives
Keyboard
PS/2
Mouse
PS/2 Wheel Mouse
Other Info
SIIG USB 3.0 PCIexpress card.
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