Solved Problem with repeated updates: KB3021952 and KB3032359

JayHuntington

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I install Win7 updates manually upon notification - Automatic Updates is off. I always install "important updates"; therein lies the problem with these two. If I check Windows Updates via:

Control Panel > Programs and Features > View Installed Updates

they do not show, and therefore cannot be uninstalled via the usual method.

In addition, I have run this command:

wmic qfe list brief /format:htable > "%USERPROFILE%\hotfix.html"

which lists all updates in the "hotfix.html" file in the USERS directory; neither update appears there either.

When the Updates icon shows in the Notification area (lower right part of screen - rightmost section of tool bar), however, the "Your Update History" link shows that the above 2 updates have been installed three times each; in addition, both of them are shown as "important updates" ready to be installed - again!

To remove all prior versions, I tried commands from the command prompt (which I ran as administrator):

wusa.exe /uninstall /kb:3032359 /quiet /norestart

wusa.exe /uninstall /kb:3021952 /quiet /norestart


to no effect at all.

When installing the updates, no errors occurred; no errors showed when I ran sfc /scannow as instructions for posting in this forum say, I received a message indicating no violations:

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.


I have no error messages in logs or otherwise to show; the updates always install without error - three times so far. I may be partially at fault, since I (1)run "Disk Cleanup" daily and (2)delete files left behind by Windows Update. I shall no longer delete the Windows Update files, but in the meantime would appreciate any help in dealing with these two infinitely repeating updates.

Thanks in advance.
 

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Thank you, Urthboundmisfit!!

I had not realized that the updates themselves had been removed by M$; thought there was some internal glitch that prevented Update procedure from realizing that they had already been installed. After reading your post I re-installed the updates and restarted PC, whereupon the necessary update (the latter of the two) shows. Will uncheck Update Cleanup until further notice!!

Once again, many thanks.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Quad CPU Q9650 @ 3.00GHz8 GBNVIDIA GeForce 9300 GE
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP d5200t
OS
Windows 7 Ultimate x64
CPU
Intel Quad CPU Q9650 @ 3.00GHz
Memory
8 GB
Graphics Card(s)
NVIDIA GeForce 9300 GE
Hard Drives
C: - 750 GB NTFS file system

D: - 750 GB NTFS file system
Antivirus
Avast Internet Security 2015
Browser
Firefox 36.0.3 / IE 11.0.9600.17633
You're welcome Jay, and welcome to SevenForums. Stick around, it's a great forum w/ experienced friendly members/staff. The Tutorial section is a veritable treasure trove of useful info/tips/tricks, and the sub-forums too.
 

My Computer My Computer

At a glance

Win 10 Pro x64, Win 7 Pro x64Intel Core i7-6700HQ Skylake16gb Crucial DDR4NVIDIA GeForce GTX 960M 2 GB
Computer type
Laptop
Computer Manufacturer/Model Number
MSI PE60 6QE
OS
Win 10 Pro x64, Win 7 Pro x64
CPU
Intel Core i7-6700HQ Skylake
Motherboard
MSI MS-16J5
Memory
16gb Crucial DDR4
Graphics Card(s)
NVIDIA GeForce GTX 960M 2 GB
Screen Resolution
1920 x 1080
Hard Drives
Samsung 850 EVO 250 GB M.2 SSD (MZ-N5E250BW)
HGST 1TB @7200 RPM HTS721010A9E630
Case
Plastic
Keyboard
Got one...
Mouse
Yep, one of those too.
Internet Speed
FIOS 75/75
Antivirus
Defender
Browser
Chrome/FFox/Ex-PLODE-r/(L)Edge
Other Info
Defender, Custom Hosts, uBlock, regular backups w/ Macrium (Free)
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