JayHuntington
New member
- Local time
- 10:43 AM
- Messages
- 2
I install Win7 updates manually upon notification - Automatic Updates is off. I always install "important updates"; therein lies the problem with these two. If I check Windows Updates via:
Control Panel > Programs and Features > View Installed Updates
they do not show, and therefore cannot be uninstalled via the usual method.
In addition, I have run this command:
wmic qfe list brief /format:htable > "%USERPROFILE%\hotfix.html"
which lists all updates in the "hotfix.html" file in the USERS directory; neither update appears there either.
When the Updates icon shows in the Notification area (lower right part of screen - rightmost section of tool bar), however, the "Your Update History" link shows that the above 2 updates have been installed three times each; in addition, both of them are shown as "important updates" ready to be installed - again!
To remove all prior versions, I tried commands from the command prompt (which I ran as administrator):
wusa.exe /uninstall /kb:3032359 /quiet /norestart
wusa.exe /uninstall /kb:3021952 /quiet /norestart
to no effect at all.
When installing the updates, no errors occurred; no errors showed when I ran sfc /scannow as instructions for posting in this forum say, I received a message indicating no violations:
C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
I have no error messages in logs or otherwise to show; the updates always install without error - three times so far. I may be partially at fault, since I (1)run "Disk Cleanup" daily and (2)delete files left behind by Windows Update. I shall no longer delete the Windows Update files, but in the meantime would appreciate any help in dealing with these two infinitely repeating updates.
Thanks in advance.
Control Panel > Programs and Features > View Installed Updates
they do not show, and therefore cannot be uninstalled via the usual method.
In addition, I have run this command:
wmic qfe list brief /format:htable > "%USERPROFILE%\hotfix.html"
which lists all updates in the "hotfix.html" file in the USERS directory; neither update appears there either.
When the Updates icon shows in the Notification area (lower right part of screen - rightmost section of tool bar), however, the "Your Update History" link shows that the above 2 updates have been installed three times each; in addition, both of them are shown as "important updates" ready to be installed - again!
To remove all prior versions, I tried commands from the command prompt (which I ran as administrator):
wusa.exe /uninstall /kb:3032359 /quiet /norestart
wusa.exe /uninstall /kb:3021952 /quiet /norestart
to no effect at all.
When installing the updates, no errors occurred; no errors showed when I ran sfc /scannow as instructions for posting in this forum say, I received a message indicating no violations:
C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
I have no error messages in logs or otherwise to show; the updates always install without error - three times so far. I may be partially at fault, since I (1)run "Disk Cleanup" daily and (2)delete files left behind by Windows Update. I shall no longer delete the Windows Update files, but in the meantime would appreciate any help in dealing with these two infinitely repeating updates.
Thanks in advance.
My Computer
At a glance
Windows 7 Ultimate x64Intel Quad CPU Q9650 @ 3.00GHz8 GBNVIDIA GeForce 9300 GE
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- HP d5200t
- OS
- Windows 7 Ultimate x64
- CPU
- Intel Quad CPU Q9650 @ 3.00GHz
- Memory
- 8 GB
- Graphics Card(s)
- NVIDIA GeForce 9300 GE
- Hard Drives
- C: - 750 GB NTFS file system
D: - 750 GB NTFS file system
- Antivirus
- Avast Internet Security 2015
- Browser
- Firefox 36.0.3 / IE 11.0.9600.17633