Solved Problem with wifi, stop working

[LefterisTzi]

Hi,
I have an Acer aspire 5750G i3 2.10Ghz etc.
This week i have a problem with my wifi connection.
The problem starts with a strange noise from the speakers and then the wifi stop working..... BUT when i go at black screen or at sleep mode the wifi works fine! After 3-4 seconds stop working again...
i have searched at google for solutions but nothing, so i tryied to fix it by myself.
I have done format but the problem exists !!!!!!!!!
so i opened the case... but inside its fine... all the cables are correct connected and .... the problem exists....
Can you help Me????? I dont know what else to do!!!!

 

[gregrocker]

Start over fresh to run Acer Restoring a system to factory load

or get the superior Clean Reinstall - Factory OEM Windows 7 following the steps closely especially about how to handle drivers in win7.

 

[LefterisTzi]

Nothing!!! It didnt help!!!!

 

[gregrocker]

What did you try, and exactly what happened?

We can't help you if we don't know the exact failure point, error message or other information besides the lame "It didn't help."

Plug in by ethernet cable, run Windows Updates to install all Important and Optional Updates after enabling Automatically get recommended drivers and updates for your hardware (Step 3). Make sure the wireless is turned on, check if driver is installed and working in Device Manager.

 

[magicdave26]

If the problem still exists after a full format and reinstall of windows, then it sounds like a hardware problem, try a USB wifi stick or get the the wifi card in the laptop replaced

 

[LefterisTzi]

It hadnt appeared any error message.... I was playing LoL and i heard a weird noise from my speakers and my wifi just stop working. i downloaded this, and it didnt found any problems.... okay, i am going to ask help from a technician...

 

[gregrocker]

You downloaded what?

What does it say under the Wireless Network adapter in Device Manager?

 

[LefterisTzi]

Atheros AR5B97

 

[LefterisTzi]

and i have noticed and something else... when my wifi stop working, i have problem also with my ethernet.... it stops to work at the same time with wifi...

 

[gregrocker]

Does it say both Adapters are working in Device Manager?

In Control Panel>Network and SHaring Center>Change Adapter settings, are both adapters enabled?

When you hover the mouse over the connection icon in bottom-right System Tray, what does it say?

Rightclick on the connection icon in bottom-right System Tray, run Troubleshooter.

 

[LefterisTzi]

when i go to troubleshooter it says that a cable is not correct connected or it is broken... and yes, both devices are enabled, so why that is happening??? all cables are correct connected, and they are not broken...

 

[gregrocker]

Try another cable. Try another PC with the same cable to the same modem/router to confirm it's working.

Do you have the wireless driver installed and can it detect a network? In Change Adapter Settings disable the Ethernet adapter (Local Area Connection) to rightclick and Diagnose the wireless adapter.

Troubleshooting these issues takes the utmost thoroughness, so when I ask you four questions in a post and you reply to only one you are cutting your chances of getting it fixed by 75% in that post alone.

 

[LefterisTzi]

Yes, i checked that today, it says that both devices are working, and at wifi icon it was a red << x >>. when i try Troubleshooter it says : One of the cable is not good connected or it is broken. (but when i open the case everything was okay)

 

[LefterisTzi]

When i use troubleshooter it says that a cable is not connected or it is broken, and yes, both devices are working! but how is that possible to stop working wifi and ethernet at the same time? and why when i go to sleep mode after that everything is working perfect???

 

[LefterisTzi]

When i use troubleshooter it says that a cable is not connected or it is broken, and yes, both devices are working! but how is that possible to stop working wifi and ethernet at the same time? and why when i go to sleep mode after that everything is working perfect???

 

[LefterisTzi]

Both devices are updated and enabled.

 

[gregrocker]

Run only the wireless troubleshooter after first disabling the Local Area Connection in Control Panel>Netwrk Sharing Center>Change Adapter settings. Rightclick Wireless adapter to troubleshoot.

What happens when you place the mouse cursor on the connection icon in System tray, left click to connect to network if available, or rightclick to run its Troubleshooter.

 

[Just1n]

Sounds like it could likely be the network card driver. You may want to try an updated version, if there is one (and if this is the correct page for your card, of course): Drivers for Atheros AR5B97 and Windows 7

Czech site, but the software isn't Czech-only or anything. I recently updated my own from there.

 

[LefterisTzi]

1.I run the Troubleshooter and it says, that: The wireless adapter is not connected correct or the cable is broken!
2.i checked for updates and its okay.
(sorry for my english but i dont know very well)
Should i check the wifi antenna ????

 

[Just1n]

Sounding more and more like a hardware problem then. Check Device Manager on the status of your wireless and ethernet adapters. If that looks good, then I'd try connecting someone else's computer to your network. If theirs works fine, then it's your router. Otherwise I'd suspect your network card(s).