problem with windows firewall

matimbei2

New member
Local time
9:43 PM
Messages
2
please help i took my computer somewhere to be repaired and this criminals installed software to hack my computer when i realized that i rebooted the whole laptop and reinstalled it back to factory settings. my problem is the windows firewall is off i have to tried to reinstall it back but completely failed. i have Macfee antivirus do you think its the cause of the problem or whats happening please computer geniuses help thnks.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
asus
OS
windows 7 64bit
Antivirus
mcafee
Welcome to the Seven Forums.

Some versions of McAfee antivirus do replace the Windows firewall.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Employer provided Dell Latitude
OS
W7 Pro SP1 64bit
CPU
i7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Hard Drives
crappy SSD
Antivirus
Employer mandated Symantec Endpoint Protection
Browser
Pale Moon 64bit, IE11 64bit & Chrome 64bit
See what the security drop down in Action Center tells you about fire wall
Control Panel\All Control Panel Items\Action Center
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
when i go to security center it shows the windows firewall is turned off when i click the buttons on the left side to turn on they wont even click or open at all.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
asus
OS
windows 7 64bit
Antivirus
mcafee
Let's see if any of the necessary files, for firewall operation are missing.

Please download FarbarServiceScanner and run it on the computer with the issue.


Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64bit.
Mcafee turns off Windows firewall.

You might consider uninstalling Mcafee (use Ctronl Panel - > Programs & Features to uninstall, then use How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR))

Replae Mcafee with MSE, Avast or AVG - be attentive if you install any free software as they often bundle of other unrealted software with the package. Just read all the screens and untick anything that isn't related to what you're installing (toolbars, search engines, etc).

Keep the FREE idea front and center - No to trials, Nope-don't want the suite, No to other offers.... I want the FREE version, thank you very much!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
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