Problem with Word 2013 (footnote numbers appearing as boxes)

[Ferraz]

I just upgraded from Office 2010 to 2013, and now some of my text (more specifically footnote numbers) are appearing as boxes. Not sure what's going on really, as it was working fine before. If I type numbers using the same font (skrhead1) appear normally, but if insert a footnote it appears as a box. Even weirder, I simply tested making the number superscript and it appears normally. Any idea what's going on with the footnotes?

Thanks.

 

[Irene]

Hello Ferraz, welcome to Seven Forums.

Some guidelines for using foot and end notes here:
Add footnotes and endnotes - Word - Office.com

Also, could it possibly being caused by protection on your PC?

 

[Ferraz]

Ok, I'll have a look. Strangely enough though, when I exported the file to a pdf it turns out fine.