Dear Jim, I did the steps (which I had followed before too when you first gave them to me). But in order to select the account name in there, I need to press the right mouse and this doesn't select it, it just doesn't do anything, so I think you are right that I may need a repair. Thanks so much for the repair steps, I'll do them and let you know what happens.
Adela
My Computer
- Computer Manufacturer/Model Number
- Dell Inspiron 560 Desktop
- OS
- Windows 7 Home, 64 bit.
- Monitor(s) Displays
- LCD
.) The only thing I can think of is to offer the MS feedback link. If enough people give their input, hopefully they will fix the problem.