Problems with latest version of malwarebytes

[robinb9]

I have updated malwarebytes 2.2 to 3.5 on all my clients machines including mine who have the paid one. I am finding on all of them, malwarebytes is still popping up saying its real time protection is off. I go into the program and click it on which takes a bit to get it to set. After each restart or cold start it keeps doing the same thing. I am hesitant to upgrade my other clients. Some have windows 7 some windows 10, it is doing it in both version of windows. I am also seeing it is not allowing the computers to shut down on some and others it is a slow shutdown since upgrading.
Anyone else seeing this?

 

[Barman58]

Robin, I have stopped using malwarebytes Pro completely since the downgrade upgrade to version 3 was made available, Far too many problems for something that is concerned with security of my data. A search on here, or at Windows 10 Forums or any major tech site on the web will see a lot of hits on V3 problems.

hopefully they'll get things right soon, they're pulling V2 around next June so they need a stable v3 Quickly- I myself have three pro licences that were only renewed a month ago that I cannot use until I have confidence in the products again

 

[Lady Fitzgerald]

v2.2.1.1043 is still working fine. I won't upgrade until they fix v3. If it isn't fixed by June, I'll then abandon it.

 

[MoxieMomma]

Hi, @robinb9:

All of the issues you report are among the 22+-pages of trouble reports over at Malwarebytes forum since the release of version 3.0. They center on:

• Stability
• Performance
• GUI bugs
• Compatibility with real AVs
  • Users running MSE/WD (and some 3rd-party AVs) are being advised to disable, uninstall or replace their true AV because of as-yet unresolved compatibility problems
• Confusion over its true capabilities and protection gaps, based on aggressive marketing claims vs. lack of objective, outside testing

The last several pages HERE describe some of the concerns and problems, with links to many specifics.

By the company's own admission, they shipped a beta build as "GA" on Dec 8 after only a few weeks of testing, despite known problems.
The forum is flooded with trouble reports.
However, with the holidays, progress to fix the new product has been slow. There has been only one patch build since the original release, and (at least for some users) it did not fix the few problems it was supposed to have fixed.
In fact, users who already run 3.0.4 are being asked to perform a clean upgrade, just to get to 3.0.5.

Version 2.2.1.1043 is stable, still receives database updates, and will be supported until at least June 2017. It can be run alongside the standalone version of MBAE (now called MBAE-beta), for better protection.

If I were you, I might consider reverting to 2.2.1.1043 until version 3.0 is more stable.
(Having said that, there is no "mbam-clean" removal tool yet for version 3.0. The only way to uninstall is from the Windows Control Panel and then manually deleting leftovers. Even that has been problematic for some users.)

Either of these download links ought to work:

https://downloads.malwarebytes.com/file/mbam_2x
https://data-cdn.mbamupdates.com/web...2.2.1.1043.exe

With any luck, Malwarebytes will honor their impressive reputation and legacy of producing fine security software products, and will buff/polish this new offering into decent shape before they mothball their current flagship product.
And we hope the results of objective, outside testing (yet to be performed) will substantiate the effusive claims that Malwarebytes 3.0 suffices for sole protection as an "AV replacement" that "makes antivirus obsolete".

HTH,
MM

 

[jadinolf]

I hope they are working on cure for all of the problems with this program.

Out of my 5 computers it only works on two of them.

Scary.

 

[AddRAM]

the new version is only needed for W10.

 

[Barman58]

the new version is only needed for W10.

as far as I am aware - Version 2 will not be supported on any platform after the cut off date, Currently June this year - although with the amount of issues they have this could be extended

 

[MoxieMomma]

Hi:

the new version is only needed for W10.

That's not quite correct.

Both MBAM2 and Malwarebytes 3.0 run on all supported platforms (XP to 10).
Some features of version 3.0 are not supported for XP or Vista (such as anti-ransomware).
But both versions of the program will run on those OS platforms.
(Users on Win10 INSIDER -- which is basically a beta OS -- do need to run Malwarebytes 3.0; but it is not without issues in that environment, either, as one one might expect.)

And, yes, as @Barman58 aptly points out -- as of now -- the company says they will drop support for MBAM2 in June 2017.
Unless/until version 3.0 stability, performance and compatibility issues have been significantly improved by then (for both Consumer and Business users), it's hard to imagine that they can proceed without some sort of reasonable deadline extension.

Cheers,
MM

 

[AddRAM]

Never mind, I was confused with Ccleaner, only the latest version of that would run on 10 for me

I`m so used to just installing the software I have already so, my mistake.

 

[AddRAM]

v2.2.1.1043 is still working fine.

Exactly, it ain`t broke, so don`t fix it

 

[samuria]

Is this pro or corporate versions? I have corp and no problem

 

[MoxieMomma]

Hi:

Is this pro or corporate versions? I have corp and no problem

AFAIK All discussion in this thread, and here and in similar forum threads relates to the Home/Consumer version.

AFAIK Malwarebytes Anti-Malware for Business is still on version 1.80.
Business Products Life Cycle

The company uses its Home users/customers as the test bed for their products.
The Business versions always lag significantly behind the home versions, after they fix what's broken for consumers.

HTH,
MM

 

[robinb9]

Is this pro or corporate versions? I have corp and no problem

Pro version
I am not going to install it on anymore machines till they get a stabilized one
Robin

 

[jadinolf]

Is this pro or corporate versions? I have corp and no problem

Pro version
I am not going to install it on anymore machines till they get a stabilized one
Robin

SAME HERE!
Yeah, I'm using caps

This release is total junk.

 

[MoxieMomma]

Hi:

Just to clarify, there is no such thing as Malwarebytes "Pro" any longer.

The paid, consumer version was renamed to Malwarebytes Anti-Malware PREMIUM (MBAM Premium) in March 2014.

Curiously, the new product released on December 8, 2016 has been renamed as just "Malwarebytes 3.0" (they dropped the "anti-malware" part).
However, the Free version is still "Free" and the paid version is still "Premium". There is no "Pro" version.

Malwarebytes Anti-Exploit (Free and Premium) has been rolled into the new product.
The standalone version of MBAE is now MBAE-BETA, as it will be in perpetual beta.
(Improvements to the beta product will then be rolled into Malwarebytes 3.0 Premium.)

And this consumer/home user product line is separate from the Business/Enterprise version (which has also undergone several name changes over the years).

Cheers,
MM

 

[marsmimar]

Anybody know if the developers for Malwarebytes 3.0 are the same developers for MBAE-Beta?
If yes, maybe they're overworked, over extended, sleep deprived, or all of the above.
If no, maybe they should talk to each other once in a while.
(Sarcasm intended.)

 

[Seffrid]

<snip> Curiously, the new product released on December 8, 2016 has been renamed as just "Malwarebytes 3.0" (they dropped the "anti-malware" part).<snip>

I don't see anything curious in that, they're clearly trying to get away from the very limited "anti-malware" image in order to emphasise their claim that this version does away with the need for a separate anti-virus product. Additionally, they now own so many different companies and products that relate to things other than malware specifically, all of which are gradually being incorporated into one giant catch-all product, that I can quite see why they're keen to lose that image.

Incidentally, I entirely agree with your wish to see that claim independently peer-reviewed.

 

[jpolacko]

I uninstalled MABE 3.05 cause it was too buggy and it was finding false positives in programs I've ran before. So everyone know's I've had to uninstall in Safe Mode cause it has some sort of self protect that won't let you uninstall normally. I won't go back til its all sorted out and its stable.

 

[torchwood]

They will have to do something
both the free and paid versions of it are having major compatability problems with W10 insider preview builds.
(last released 1 week ago).


Roy

 

[Barman58]

The way that malwarebytes as a company seem to be pushing Version 3 at all costs I would imagine them just saying that they do not support Insider builds - until they are released as full versions, a lot of software developers take this attitude with Beta software especially Operating Systems