problems with network icon and in network and sharing center

[TruthSeeker]

whenever i connect to the internet through dial up connection the network icon in the notification area still displays (not connected ) and when i go to the network and sharing it says not connected, ALTHOUGH i can surf the internet with no problems , AND when i insert the Ethernet cable it doesn't connect !!!!???????
please i need your help

 

[Britton30]

Welcome to Seven Forums TruthSeeker.
Click on the big red X in the Network window and see what it shows. You might have to clone a MAC address, looks like you have several net adapters.

 

[TruthSeeker]

it says troubleshooting couldn't identify the problem

 

[TruthSeeker]

could it because some program changed something in the services?

 

[TruthSeeker]

still waiting for help

 

[TruthSeeker]

No help yet

 

[richyrichuk]

Welcome to Seven Forums TruthSeeker.
Click on the big red X in the Network window and see what it shows. You might have to clone a MAC address, looks like you have several net adapters.

did u follow that advise?

 

[TruthSeeker]

Welcome to Seven Forums TruthSeeker.
Click on the big red X in the Network window and see what it shows. You might have to clone a MAC address, looks like you have several net adapters.

did u follow that advise?

i am on dial -up connection using USB data fax modem currently i deleted all connections and made only one new connection
troubleshooting couldn't find the problem
when i restart the service (network location awareness ) the icon become connected and the network and sharing center says i am connected
i need to solve this problem for this dial-up connection now i am currently in an area where no broadband is available
by the way my laptop is Dell Inspiron 1564

 

[richyrichuk]

have you tried to disable wifi/lan to make windows see only 1 network connection.

 

[TruthSeeker]

yes i did it