Solved Problems with Office 2010 Mini-Translator

[ManGFx64]

Hello everyone,
Yesterday, i got the new office 2010 on my laptop, and i have a small problem. I tried removing and reinstalling office, but it didnt work.
When i turn on the Mini-translator feature under the review tab, set the desired "Translate To" language, highlight and hover over a word, i get the following message:
"The service could not respond. The service may not be installed. Running repair may help. If this problem persists, repair your product from within the Control Panel."
It happens mainly between French and another language. For example, when i try to translate from english to arabic, it works fine, but from english to french, or arabic to french, it doesnt work.
I also ran the repair option from control panel (before removing and reinstalling it), it still did not work.

Any ideas why and/or how to fix?
Any help's appreciated
Thanks

 

[Neutron16]

That's probably because proof reading and other language specific goodies like dictionaries are not installed for French language.

Click Review - Translate - Translate selected text.

In the Research bar click Translation Options...
In your case most likely French is NOT among Available language pairs.

If it is not, go to Start- All programs - Microsoft Office 2010 - Microsoft Office 2010 Tools - Microsoft Office 2010 language preferences. Add French by selecting French in drop down menu and clicking Add button. It will show you that Proof reading is not installed.

Click on "Not installed". It is a link. Download required language. After installation of that language-specific features you should get dictionaries to and from French , which exist for Office 2010 (I think for French that would be about 4 local language pairs/dictionaries).

 

[ManGFx64]

That's probably because proof reading and other language specific goodies like dictionaries are not installed for French language.

Click Review - Translate - Translate selected text.

In the Research bar click Translation Options...
In your case most likely French is NOT among Available language pairs.

If it is not, go to Start- All programs - Microsoft Office 2010 - Microsoft Office 2010 Tools - Microsoft Office 2010 language preferences. Add French by selecting French in drop down menu and clicking Add button. It will show you that Proof reading is not installed.

Click on "Not installed". It is a link. Download required language. After installation of that language-specific features you should get dictionaries to and from French , which exist for Office 2010 (I think for French that would be about 4 local language pairs/dictionaries).

ok, i did all that, but it says that "Proofing (Spelling, grammar...)" is installed, although the "keyboard layout" is not enabled, but i have actually enabled it long time ago.. i can switch to the french keyboard from the taskbar (language bar)

 

[Neutron16]

There are six options for French:
Belgium,
Canada,
France,
Luxembourg,
Monaco,
Switzerland.

Probably you have enabled one for keyboard and another for spelling.
Make sure one from the language bar is the same French as in Microsoft Office 2010 language preferences.

 

[ManGFx64]

There are six options for French:
Belgium,
Canada,
France,
Luxembourg,
Monaco,
Switzerland.

Probably you have enabled one for keyboard and another for spelling.
Make sure one from the language bar is the same French as in Microsoft Office 2010 language preferences.

well i have enabled the Canadian French spelling AND keyboard. they still dont work

 

[Neutron16]

well i have enabled the Canadian French spelling AND keyboard. they still dont work

Click Review - Translate - Translate selected text.
In the Research bar click Translation Options...
What French related language pairs do you have there?

Also, please post screenshot of this folder
C:\Program Files\Common Files\microsoft shared\TRANSLAT

 

[ManGFx64]

well i have enabled the Canadian French spelling AND keyboard. they still dont work

Click Review - Translate - Translate selected text.
In the Research bar click Translation Options...
What French related language pairs do you have there?

Also, please post screenshot of this folder
C:\Program Files\Common Files\microsoft shared\TRANSLAT

Arabic to French (France)
English U.S. to French (France)
French (France) to Arabic
French (France) to English U.S.

and thats the screenshot

 

[Neutron16]

At this point, I do not have any ideas other than reinstalling from a different media.

Or I can send you files from my folder
C:\Program Files\Common Files\microsoft shared\TRANSLAT

 

[ManGFx64]

At this point, I do not have any ideas other than reinstalling from a different media.

Or I can send you files from my folder
C:\Program Files\Common Files\microsoft shared\TRANSLAT

Alright that would be great if u send me yours

 

[Neutron16]

Before using files from my archive back up your files first.

 

[ManGFx64]

it still shows the same message..

 

[Neutron16]

Go to Control panel - Programs and Features - Right click Office 2010 - Change - Add features.

Make sure that under Office Shared features Proofing Tools- French Proofing tools. Make sure everthing is selected, as well as Translation Core files.

 

[ManGFx64]

I've already checked that before even posting. I also confirmed that they were enabled when I was actually installing office 2010 for the first time (I did custom installation)

 

[Neutron16]

Only idea that comes after all of that is something went wrong with this particular copy of Office. So, you might want to try another media/ office copy.

Other than that, I do not know.
Je donne ma langue au chat.

 

[ManGFx64]

hmmm.... i removed it, then reinstalled it with express settings, and its now working fine, although ive removed and reinstalled it before but with costume settings (i checked the proofing languages, etc.. though)

anyway, thanks for your help!