Programs in Windows 7 Hang (Not Responding) after Keyboard Input

myaeger

New member
Local time
10:12 PM
Messages
3
I have a custom-build PC that is a couple of years old. We had some storms yesterday while I was at church. When I came back, apparently the power had gone out because the PC was off (I leave it on 24/7). The battery is dead in my UPS, so when I booted it up today, I got the request to "start Windows normally." Once I logged in, I noticed a strange issue happening...

I can run any program just fine using the mouse. However, as soon as I start typing on the keyboard, the particular program I am using hangs and becomes unresponsive. However, all other programs continue to function just fine. But, if I switch to another program and start typing, that program will lock up, as well. I can continue to use the PC and any programs as long as I don't type on the keyboard.

I figured that lightning must have hit the keyboard, so I replaced it with another (PS2) keyboard. The same thing happened with the alternate keyboard. At that point, I figured that the PS2 port must have went out on the motherboard, so I plugged in a USB keyboard. Again, same thing...

I started testing various programs and found that the Windows system programs (Command Shell, Notepad, Explorer, etc.) are not affected by this issue. It seems to only affect programs that have been installed (Office, Adobe CS, WLM, etc.).

Following the advice of this thread, I rebooted into safe mode (with networking) and did the same tests. Not a single program locked up when I used the keyboard in safe mode.

Any suggestions?
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional x64
I just ran
Code:
sfc /scannow
(while in safe mode) and got the following response:
Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional x64
OK, I guess the scan in safe mode fixed the problem (even though no problems were found). I rebooted and all seems to be working fine, now. Sorry, I can't say what the solution is...I'll post again if the issue reoccurs.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional x64
I'm happy you are fixed. Some times just rebooting a couple of times will solve such a problem. Windows 7 will pickup the keyboard programs and drivers as they should be. Things just start working again.
You could also try Windows Updates and see if it offers you anything.
Happy Computing.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Facing same issue.
System works fine as long as keyboard is not used. But press a stroke on keyboard and whatever is open in front of you hangs.
Be it the start menu, file explorer, office etc....
Issue is random and appears once a day at least.

I have been using same copy of windows with same drivers since 3 years and no issue.

And by the way, no issue on windows 8.1.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell XPS L702X
OS
Windows 7 Ultimate SP1 X64
CPU
Intel Core i7-2760QM
Motherboard
Intel HM67
Memory
Samsung 16GB DDR3 1333MHz
Graphics Card(s)
Nvidia Geforce GT 555M
Screen Resolution
1920x1080
Hard Drives
Samsung 860 EVO 500GB
Toshiba 1TB 5400RPM
Hi myaeger

From what have you described it seems that you have/had issues with USB Root Hub driver. Uninstalling it from Device Manager and rebooting computer mostly solves the problem. It happens due to driver corruption. Glad you solved the problem
 

My Computer My Computer

Computer Manufacturer/Model Number
XGS PII Dragon "Asus"
OS
windows 7 Pro x64
CPU
AMD Phenom II X4 955 Deneb 45nm Technology
Motherboard
ASUSTeK Computer INC. M4A78 PRO (AM2)
Memory
8.0GB Dual-Channel DDR2 @ 401MHz (5-5-5-18)
Graphics Card(s)
ATI Radeon HD 4800 Series (ATI
Sound Card
VIA High Definition Audio
Monitor(s) Displays
DELL 1908FP @ 1280x1024
Screen Resolution
1280x1024
Hard Drives
977GB SAMSUNG SAMSUNG HD103SI ATA Device (IDE)
Keyboard
HID Keyboard Device
Mouse
HID-compliant mouse
Internet Speed
2 Mb/s so far...
just had a freeze again, so uninstalled Root Hub drivers and restarted.
Let's see.... :(
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell XPS L702X
OS
Windows 7 Ultimate SP1 X64
CPU
Intel Core i7-2760QM
Motherboard
Intel HM67
Memory
Samsung 16GB DDR3 1333MHz
Graphics Card(s)
Nvidia Geforce GT 555M
Screen Resolution
1920x1080
Hard Drives
Samsung 860 EVO 500GB
Toshiba 1TB 5400RPM
Uninstalling Root Hub Drivers didn't work.
Unistalled the keyboard and restarted but it hanged again after a while.

Frustrated....
Installing 8.1 for now. With (Classic Shell+Oldnewexplorer+8Gadget pack) :o
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell XPS L702X
OS
Windows 7 Ultimate SP1 X64
CPU
Intel Core i7-2760QM
Motherboard
Intel HM67
Memory
Samsung 16GB DDR3 1333MHz
Graphics Card(s)
Nvidia Geforce GT 555M
Screen Resolution
1920x1080
Hard Drives
Samsung 860 EVO 500GB
Toshiba 1TB 5400RPM
I just ran
Code:
sfc /scannow
(while in safe mode) and got the following response:
Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

damn....
Looks like it fixed mine problem too.
It didn't find anything but system is working fine now.
Reinstalled OS 3 times and still ended up with same problem. But after running sfc /scannow command it is working fine.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell XPS L702X
OS
Windows 7 Ultimate SP1 X64
CPU
Intel Core i7-2760QM
Motherboard
Intel HM67
Memory
Samsung 16GB DDR3 1333MHz
Graphics Card(s)
Nvidia Geforce GT 555M
Screen Resolution
1920x1080
Hard Drives
Samsung 860 EVO 500GB
Toshiba 1TB 5400RPM
Back
Top